The Seafood Handler position at Kroger requires delivering exceptional customer service within a clean and fresh setting to enhance shopper satisfaction and safety. Key duties include aiding the department manager in reaching revenue and profit objectives while adhering to strict quality control measures. By embodying Kroger's principles of integrity, diversity, and safety, you will play a crucial part in cultivating a friendly retail environment for customers.
Role and Responsibilities:
As a Seafood Handler, you will assist customers, prepare and package fresh products, and maintain department standards. Your responsibilities include:
Cultivate a friendly and inclusive space that conveys genuine care and gratitude towards customers, making them feel cherished and esteemed.
Assist clients with queries and propose suitable products to fulfill their needs.
Provide patrons with appropriately sized portions of fresh and frozen items to meet their needs.
Share details regarding exclusive deals and promotions for meat and seafood products.
Propose products to elevate customer acquisitions.
Carry out the packaging, labeling, and stocking of meat and seafood goods.
Enforce compliance with quality and freshness regulations for all products and respond accordingly to expiration dates.
Maintain and operate department equipment, including refrigerators, freezers, and slicers, in accordance with prescribed company procedures.
Verify and log the temperatures of both the case and cooler; adhere to the required food safety guidelines for optimal food preservation.
Sustain the correct Country of Origin Tags on all meat and seafood products.
Organize, mark, and keep track of products as instructed.
Inform the department manager about any discrepancies, ordering challenges, or safety worries.
Abide by the regulations set forth by local, state, and federal authorities, as well as company policies concerning safety and food safety protocols.
Strengthen safety protocols by pinpointing unsafe environments and reporting them to the appropriate authorities.
Aid in the upkeep of equipment through regular inspections and the identification of issues for prompt repairs.
Stay informed about seasonal and promotional ads.
Required Skills and Experience:
Capacity to navigate high-pressure scenarios with poise and competence.
Effective interaction techniques are vital for connecting with customers and team members successfully.
Foundational numerical competencies, involving counting, adding, and subtracting.
Showing a consistent ability to follow established food safety and security measures.
Preferred Qualifications:
Experience in a retail setting, with a focus on grocery, meat, or seafood departments, is highly desired.
Skill in conversing, understanding, or composing text in a second linguistic system.
Demonstrating effective customer service capabilities and a proactive, collaborative mindset in team settings.
Compensation and Benefits:
The benefits package at the Kroger Family of Companies is designed to promote your holistic health by covering aspects such as physical fitness, emotional support, and financial security:
Inclusive healthcare plans, incorporating medical, dental, vision, and prescription services.
Both full-time and part-time roles provide the option for flexible scheduling and include paid time off for holidays, sick leave, and vacations for eligible employees based on their tenure.
Retirement investment option known as 401(k) with a company match feature.
Accessing support through Goldman Sachs Ayco includes receiving no-cost counseling and financial coaching for individuals in need.
Valuable discounted offers for associates cover a wide range of items including groceries, travel, and technology.
Kroger's Continuing Education initiative includes a benefit that covers tuition costs up to $21,000.
Potential for career progression via industry-leading training and growth programs.
About Kroger:
Since its humble beginnings in a small Cincinnati grocery store more than a hundred years ago, Kroger has evolved into the largest supermarket chain in the United States, with almost 2,800 retail outlets spread across 35 states and operating under 28 different brand names. As the leading grocer in America, Kroger takes pride in uniting diverse teams sharing a common love for food and a commitment to serving people, all working together towards a singular mission: To nourish the human spirit. Kroger places great importance on its employees, offering them opportunities for growth, access to essential tools, and fostering a culture of inclusion and mutual respect to support their personal and professional development. Join Kroger today and become part of a positive and inclusive work environment.