Supermarket Manager

Company Overview:

Since 1957, Food Lion has provided fresh, affordable, and convenient shopping experiences to the communities we serve. With over 82,000 associates, we serve more than 10 million customers each week across 10 Southeastern and Mid-Atlantic states. At Food Lion, we are committed to excellence, customer satisfaction, and fostering a culture that supports our Guiding Principles, Core Values, Vision, and Strategy.

Role and Responsibilities of Supermarket Manager:

Supporting store operations to meet financial and sales goals and creating strong connections with associates and customers

• Be in charge of the Grocery Department's management, including the recruitment, training, and advancement of team members.
• Supervise the department's performance, provide guidance, and conduct official reviews.
• Administer daily labor coordination to support operational productivity objectives.
• Support a mindset that embraces unparalleled customer service as a means to guarantee a positive shopping venture for all patrons.
• Regulate store expenses by enhancing the ordering process, overseeing supplies, and maintaining equipment carefully.
• Utilize company tools like financial documentation, ACIS software, CAO oversight, scheduling platforms, and business intelligence systems.
• Sustain the department's visual presentation, safety procedures, sanitation practices, and food safety requirements.
• Produce detailed schedules to secure comprehensive coverage for outstanding customer care throughout the day.
• Govern the overseeing of ordering, receiving, preparing, and showcasing merchandise.
• Supervise and coach associates on strategies to minimize losses.
• Provide assistance in conducting semiannual inventory checks to verify the accuracy of product counts.
• Ensure that advertising and signage practices comply with all applicable local, state, and federal regulations.
• Adhere to safety protocols and promptly notify authorities of any incidents involving associates and clients.
• Accomplish the necessary Computer-Based Training (CBT) duties and other mandatory training programs.
• Acknowledge achievements and offer valuable guidance when necessary.
• Conduct further responsibilities as needed.

Required Skills and Experience of Supermarket Manager:

• Ideal candidates will have completed high school or achieved an equivalent standard of education.
• Proficient in interpersonal engagements, organizing tasks, communicating efficiently, and meeting customer service expectations.
• Preferential consideration given to those with knowledge of store management.
• Competence in assimilating multiple responsibilities and technical proficiencies required for the job.
• Capability in addressing challenges and effectively applying technical knowledge.
• Having the skills to lead others, showing aptitude in directing and guiding.
• Fulfilling the age restrictions is crucial for specific job functions.
• Applicants must either already be a Certified Food Safety Manager or have the ability to become certified within three months of being employed and must remain certified for the duration of their role.

Physical Requirements of Supermarket Manager:

• Adeptness in applying computer and communication resources to conduct work duties.
• Perform operations related to ordering, markdowns, and inventory management using handheld devices.
• Be upright for extended periods and frequently cover short distances via walking.
• Employ a pallet jack or float to transfer loads up to 2000 lbs. through either pushing or pulling motions.
• Bend and raise weights of up to 15 lbs. as part of the routine, with 25 lbs. frequently and a maximum of 100 lbs. occasionally.
• Execute repetitive hand and arm motions, which may include reaching and holding tasks.
• Handle hygiene supplies, wrapping materials, and household disinfectants.
• Carry out duties in environments with elevated or decreased temperatures for up to 20 minutes.
• Adhere to the accepted norms for volume expectations and task execution.
• Competent visual skills necessary for comprehending invoices, dates, and other written documents with precision.

Compensation and Benefits of Supermarket Manager:

Seeking a qualified professional with mid-senior level experience in retail operations for a full-time position. The compensation offered is competitive and tailored to the candidate's background. Specifics regarding salary may vary based on the store assignment and location.

About Food Lion:

Food Lion is dedicated to delivering easy, fresh, and affordable shopping experiences to millions of customers every week. Our culture emphasizes customer satisfaction, associate growth, and operational excellence. We provide equal employment opportunities to all associates and applicants, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.