Bakery Department Associate

Company Overview:

Southeastern Grocers (SEG) is one of the largest conventional supermarket chains in the United States, operating popular brands such as Winn-Dixie, Harveys Supermarket, and Fresco y Más across Alabama, Florida, Georgia, Louisiana, and Mississippi. SEG is committed to providing fresh products, excellent value, and friendly service, while fostering a workplace where employees are respected, included, and empowered to grow.

Role and Responsibilities:

The Bakery Department Associate supports the bakery department by preparing, packaging, and presenting fresh baked goods. This role prioritizes food safety, product quality, and delivering exceptional customer service. Key responsibilities include:

• Customer Service (60%): Create a welcoming environment to enhance customer loyalty; ensure product freshness and availability; provide information, samples, and recommendations; fulfill special orders accurately and promptly.
• Leadership (20%): Foster teamwork, open communication, and trust; ensure compliance with company policies and state/federal regulations.
• Financial (10%): Monitor inventory and report discrepancies; inspect and rotate products for freshness; prepare, label, package, and display bakery items; utilize planning tools to reduce waste; maintain accurate food safety and temperature records.
• Compliance & Safety (10%): Follow food safety and sanitation standards; adhere to USDA, DOA, and COOL labeling regulations; handle recalls and withdrawals appropriately; report hazards or incidents; ensure safe use of bakery equipment and PPE; assist with remediation of unsafe equipment.

Required Skills and Experience:

• At least 18 years old.
• Authorized to work in the United States.
• Proficiency in reading, writing, and understanding English.
• Successful completion of pre-employment drug screening and background check.
• Strong customer service and communication skills.
• Ability to safely operate bakery equipment, including slicers, ovens, scales, knives, and pricing tools.

Preferred Qualifications:

• High School Diploma or GED.
• Spanish language proficiency.
• 0–3 years of experience in retail, bakery, or food service.
• Integrity, reliability, and a collaborative attitude.

Physical & Environmental Requirements:

• Physical Demands: Frequent standing, walking, bending, lifting up to 35 lbs; occasional climbing up to 10 ft; pulling up to 250 lbs with carts or pallet jacks; repetitive hand and foot movements; use of sight, hearing, and smell.
• Work Conditions: Exposure to hot, cold, or humid environments; slippery surfaces; loud noise; sharp tools; hazardous equipment; occasional exposure to fumes, cleaning chemicals, dust, and allergens.

Tools & Equipment:

• General: Cleaning supplies, pricing guns, scales, scanners, pallet jacks, shopping carts.
• Bakery-Specific: Slicers, ovens, stoves, fryers, proofer, steamers, rotisserie, wrapping equipment.
• Preferred: Baler/compactor, ladders, wire cutters, box cutters.
• PPE: Goggles, gloves, cutting gloves, oven mitts, fryer gloves, back brace.

Work Schedule:

• Varied shifts including evenings, weekends, and holidays.
• Occasional travel; no overnight stays required.

Compensation and Benefits:

• Competitive pay and employee discounts.
• Supportive, inclusive, and team-oriented work environment.
• Opportunities for career growth and training.
• Commitment to community involvement and excellence in service.

About Southeastern Grocers:

Southeastern Grocers is an Equal Opportunity Employer that values diversity and fosters an inclusive workplace. Join our team and help provide fresh products and outstanding service to communities every day.