Grocery Shift Lead

Job Summary of Grocery Shift Lead:

Meijer is more than a workplace, it’s a place to grow, lead, and make a difference in the community. In this role, you’ll manage key operational tasks, mentor team members, and ensure processes run smoothly. By demonstrating exceptional service, you’ll inspire your team to reach department goals and contribute to a culture of ongoing success.

Benefits of Grocery Shift Lead:

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Initiatives for career advancement and growth that prioritize skill-building and progression

Responsibilities of Grocery Shift Lead:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including 
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.
• valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.

Qualifications of Grocery Shift Lead:

• Expressing a genuine zeal for customer service by being fully engaged and conveying a friendly demeanor towards customers and team members.
• Starts interactions with clients and coworkers.
• Exceptional verbal and written messaging
• Prior exposure to retail or similar customer service environments is a plus
• Creative thinking skills
• The potential to lead or persuade others indicates a strong ability to influence their actions or beliefs
• A knack for quickly establishing a connection and fostering customer confidence to encourage ongoing business relationships
• Competence in lifting, relocating, pushing, pulling, bending, and turning when managing goods
• Experience executing plans
• Stimulating a valuable effect on cultivating a fortified team atmosphere.
• Striving to create a supportive and inclusive setting that prioritizes the recognition and support of team members and vendors alike.