Receiving Support Clerk

Job Summary of Receiving Support Clerk:

Assisting the Receiving Manager, the Receiving Support Clerk contributes to the effective functioning of the receiving section. Responsibilities include receiving, examining, and arranging incoming parcels. The Receiving Support Clerk is responsible for ensuring the precise tallying, proper marking, and systematic storing of merchandise in assigned positions in accordance with company regulations.

Responsibilities of Receiving Support Clerk:

• Making customer satisfaction a top priority in service delivery.
• Illustrating integrity, accountability, and quality and following all policies.
• Aiding the receiving department manager in the accurate reception of all incoming products by conducting checks for dates, precision, and potential damage.
• Verifying all incoming and outgoing shipments.
• Optimizing the layout of items for seamless movement onto the sales floor.
• Punctual and precise management of purchase orders, RPOs, mispicks, invoices, and paperwork.
• Reviewing and rectifying all divergences uncovered.
• Collaborating with department heads to resolve delivery problems and vendor supply gaps.
• Tracking the status of individualized purchases.
• Carrying out forklift and pallet jack duties as instructed.
• It is imperative to maintain a clean and structured back room environment.
• Engaging with departmental leaders to tackle performance issues in the unit.
• Providing aid in the commencement and conclusion of store activities, encompassing responsibilities like preparing the Daily Sales Report (DSR) and overseeing cash management and the completion of cashier tasks.
• Performing duties related to managing register operations such as providing backup support for cashiers, processing customer refunds, resolving customer issues, and overseeing register shift transitions, which include covering breaks as needed.
• Safeguarding the security and safety of both clients and employees.
• Supporting in the education and surveillance of department personnel through task allocation and subsequent check-ins.
• Demonstrating initiative by providing supplementary assistance and reinforcement in the store, and backing up on the sales floor after completing receiving tasks.
• Responding to customer inquiries according to company policies and standards, potentially incorporating statements that emphasize the product's structure, function, or nutritional benefits.
• Constantly evolving product knowledge.
• Employing SAP and inventory management software for inventory control purposes, in addition to utilizing email and other necessary IS applications.
• The store requires employees to work a schedule that may include evenings, weekends, and holidays as necessary. This full-time position involves committing to five days of work per week, totaling 40 hours, and attending mandatory store meetings.
• While this role involves some managerial tasks, it is not intended to be the primary manager on duty for the store.

Qualifications of Receiving Support Clerk:

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

Benefits of Receiving Support Clerk:

• Birthday Bonus Pay
• Compensation for 5 holidays with store shutdowns
• As employees remain with the company for longer periods, the quantity of paid leave, covering sick days and vacation time, also elevates
• Paid Nutrition Education
• Discount benefits for members of the Good4u Crew
• The Npower Program is a customer appreciation program that offers exclusive rewards and benefits to its dedicated participants
• Periodic, structured pay raises according to a predetermined schedule
• Opportunities for advancement and career enhancement
• An initiative aimed at enhancing overall physical and mental well-being
• The Employee Assistance Program, commonly known as EAP, is a workplace benefit offering support and resources to employees for various personal challenges and issues they may face
• Employee Referral Program
• Comprehensive insurance plans that include coverage for medical, dental, and vision care are important for overall well-being
• Paid Parental Leave
• Paid medical leave, supported by employer-funded short-term disability insurance, offers peace of mind for employees knowing they can take time off work for health issues without loss of income
• The employer-funded short-term disability insurance policy offers peace of mind to employees knowing that they have financial protection in case they are temporarily unable to work
• Company-sponsored life insurance policy
• Hospital indemnity, accident insurance, long-term disability insurance, and term life insurance are voluntary benefits that employees can choose to enroll in
• Participate in the 401k Retirement Savings Plan with Company Match at the company's discretion
• A Healthcare and Dependent Care Flexible Spending Account (FSA) is a program that permits participants to designate tax-free funds for medical and dependent care expenses
• A Health Savings Account (HSA) receiving a company match for contributions

Physical Requirements of Receiving Support Clerk:

• The position demands the capacity to consistently lift or transport objects up to 10 pounds, frequently manage loads of 11-20 pounds, and occasionally handle items weighing 21-50 pounds. Additionally, candidates must be able to occasionally lift or transport items weighing 51-100 pounds with the support of another individual.
• Being able to frequently apply force to push or lift items weighing up to 15 lbs. and occasionally dealing with objects weighing between 16 and 100 lbs. is important.
• Being adept at infrequent computer usage for data entry and mouse manipulation is essential.
• The ability to continuously move, stay upright, engage in intricate hand movements, grasp objects firmly, flex the body, rotate, twist, and extend outward is essential during the entire shift.
• The ability to regularly extend beyond shoulder height is required.
• Capable of intermittently sitting, crouching, bending, and scaling as necessary.
• The ability to work regularly amidst sharp instruments and machinery, airborne debris, noxious fumes, and cramped workspaces is essential.
• Must be willing to work in conditions that can include noise, low temperatures, high temperatures, moisture, humidity, outdoor settings, heights, and physical strain intermittently.