Grocery Front-End Associate

Company Overview

At Giant Food, we’re more than just a neighborhood grocery store — we’re a proud member of the Baltimore-Washington community with a heritage spanning over 80 years. From our first location on Georgia Avenue in Washington, D.C., to more than 160 stores across D.C., Maryland, Virginia, and Delaware, we serve over 2 million customers every week. Our purpose extends beyond our aisles — we’re committed to being the most trusted and loved local food retailer while supporting charitable initiatives and fostering a company culture rooted in care and community connection.

Role and Responsibilities

As a Grocery Front-End Associate, you play a key role in creating a welcoming and positive shopping experience for every customer. You will assist customers, maintain the front-end area, and work collaboratively with team members to ensure efficient service and store operations.

• Deliver outstanding customer service by greeting and assisting customers at checkout areas.
• Bag groceries carefully and efficiently while ensuring items are handled safely.
• Respond to customer inquiries and guide them to the appropriate departments or staff members.
• Retrieve, organize, and return shopping carts and baskets from the parking lot and store entrances.
• Keep the front-end and entrance areas clean, organized, and clutter-free.
• Assist with basic tasks such as price checks, shelf restocking, and returning misplaced items.
• Collaborate with coworkers across departments to maintain smooth operations and support the team as needed.
• Perform additional duties as assigned to ensure efficient store performance and a positive customer experience.

Required Skills and Experience

• Friendly and approachable demeanor with a strong commitment to customer satisfaction.
• Attention to detail and ability to handle groceries safely and neatly.
• Physical ability to stand for extended periods, push or pull carts, and perform light lifting.
• Collaborative and dependable team player who contributes to a supportive work environment.
• Effective verbal communication skills for engaging with customers and team members.
• Problem-solving skills to address and resolve customer needs promptly.

Preferred Qualifications

• Previous experience in retail, grocery, or other customer service positions is a plus.
• Basic understanding of store operations, safety standards, and product handling procedures.

Compensation and Benefits

• Competitive hourly wage starting at $15.00 with opportunities for performance-based increases.
• Comprehensive health, dental, and wellness programs.
• Paid time off and flexible scheduling options to promote work-life balance.
• Employee discounts on groceries and other in-store products.
• Ongoing training and professional development opportunities to support career growth.

About Giant Food

Giant Food is guided by a culture of CARE — we care deeply about our associates, customers, and the communities we serve. Our values are centered around:

• GROW: Encouraging career advancement, leadership development, and continuous learning.
• CARE: Supporting employee well-being through comprehensive benefits, balanced work schedules, and community engagement.
• BELONG: Creating an inclusive workplace where every associate feels valued and connected through recognition programs and employee resource groups.

Join the Giant family and be part of a workplace that values teamwork, flexibility, and inclusivity. Together, we’re building a Better Place to Work, a Better Place to Shop, and a Better Neighbor for the communities we proudly serve.