Department Lead

Job Summary:

We are seeking a department lead to oversee dry goods, disposables, culinary equipment, and fresh product areas. This role ensures optimal inventory levels, effective merchandise presentation, and high-quality customer service. The position also includes Manager on Duty responsibilities when store management is unavailable, including opening and closing the store.

Responsibilities:

• Maintain proper inventory levels based on store capacity, customer needs, promotions, and seasonal demands.
• Ensure appealing and profitable merchandise presentation and pricing.
• Drive departmental sales through excellent customer service, freshness, and in-stock availability.
• Perform daily orders and date checks to maintain product standards.
• Train, coach, and support staff to achieve performance goals.
• Open and close the store and perform Manager on Duty responsibilities as required.
• Stock shelves, set up displays, ring sales, and perform cleaning tasks as needed.
• Ensure compliance with safety policies and promptly address any safety concerns.
• Perform other duties as assigned by store management.

Qualifications and Experience:

• High school diploma or equivalent required.
• Three or more years of experience in retail, restaurant, or customer service.
• Supervisory or lead experience preferred.
• Ability to work flexible schedules, including weekends and holidays.
• Proficiency with computers, email, and internet software.
• Strong customer service and problem-solving skills.
• Ability to build professional relationships and demonstrate adaptability in a team environment.

Physical Requirements:

• Ability to stand and walk continuously throughout shifts.
• Comfortable lifting, carrying, pushing, and pulling 20–100 lbs. frequently; occasionally over 100 lbs.
• Frequent bending, reaching, climbing, and twisting as part of daily tasks.
• Work performed in varying temperatures ranging from -10°F to 85°F.

Benefits:

• Overtime opportunities.
• Health, dental, and vision insurance.
• Retirement plans with company contribution.
• Paid time off and disability coverage.
• Employee stock purchase plan and life insurance.

About Company:

CHEF'STORE, a division of US Foods, is a leading wholesale food and restaurant supplier. With a focus on customer satisfaction, quality products, and team collaboration, CHEF'STORE offers excellent opportunities for growth and advancement within the company. Locations serve customers nationwide with a commitment to service and value.