Liquor Department Associate

Company Overview:

Southeastern Grocers is committed to fostering an inclusive and welcoming workplace where diversity is valued and celebrated. Our associates are empowered to bring their authentic selves to work, and Liquor Department Associate play a key role in this mission by providing a safe, responsible, and inviting shopping experience for every customer.

Role and Responsibilities:

As a Liquor Department Associate, you will help build customer loyalty and trust by delivering courteous service, maintaining smooth store operations, and supporting a professional and approachable environment. You will ensure compliance with regulations, provide excellent customer service, and contribute to operational efficiency. Core responsibilities include:

• Compliance (50%): Monitor customers, verify age identification, refuse alcohol or tobacco sales to underage or intoxicated individuals, and prevent open containers from leaving the store.
• Customer Excellence (25%): Greet and assist customers politely, suggest products when appropriate, and respond promptly to customer needs.
• Operational Excellence (25%): Stock and rotate products to maintain freshness, replenish supplies efficiently, operate equipment and cashier systems accurately, maintain a clean and safe workspace, and report hazards or faulty equipment.
• Perform additional duties as assigned by management.

Required Skills and Experience:

• High School Diploma or GED.
• 0–3 years of relevant retail experience.
• Minimum age of 21 years.
• Completion of TIPS Training prior to start date.
• Proficiency in reading, writing, speaking, and understanding English, with the ability to follow instructions accurately.
• Authorization to work in the United States.
• Successful completion of pre-employment drug screening and background check.
• Compliance with all company policies and procedures.
• High integrity and reliability.
• Basic computer skills for online training.
• Strong customer service skills and ability to work in a fast-paced environment.

Preferred Qualifications:

• Bilingual in English and Spanish.
• Supervisory experience in a retail setting.
• Additional certifications and training, such as Cicerone Certification, Alcohol Compliance Training, Beer Science & Styles, Wine & Spirits Training, Cigar/Humidor Training, and related modules including cashier, service desk, grocery stocking, pricing, and MOD training.

Compensation and Benefits:

• Competitive pay based on a 40-hour work week.
• Performance-based incentives may apply.
• Comprehensive benefits package including health coverage, retirement plans, and paid time off.
• Opportunities for ongoing training and professional development.

About Southeastern Grocers:

Southeastern Grocers is committed to creating a workplace built on inclusion, respect, and belonging. By encouraging associates to be their authentic selves and providing meaningful career opportunities, the company fosters an environment where individuals can thrive while delivering outstanding service to customers.