Retail Associate

Retail Associate

Job Summary of Retail Associate:

This role is centered on providing a warm and effective customer service experience in a fast-paced retail environment. Responsibilities entail operating the cash register, restocking goods, keeping the store clean, and assisting with various operational tasks. The individual will be trained in various areas to help the store team and make sure the location is always ready to serve guests.

Functions and duties expected in the position:

• Welcome guests warmly and strive to deliver exceptional customer care throughout their visit.
• Maintain a pleasant demeanor while swiftly and accurately processing transactions at the register.
• Keep shelves, coolers, and freezers stocked with products to ensure items are available for purchase.
• Ensure that the preparation of coffee and other items meets the required food safety standards.
• Uphold a standard of hygiene across the store, covering retail spaces, dining locations, and toilet facilities.
• Be flexible in a continually evolving workplace and offer help to teammates as the situation demands.
• Aid in assignments given by store management and play a role in building a cohesive team environment.
• Being available to work at nearby places is essential for ensuring smooth operations.

Qualifications and Experience of Retail Associate:

• No formal educational criteria needed; individuals with a high school diploma or GED are encouraged to apply.
• Preferred qualifications include 3-6 months of experience in retail, food service, or guest service.
• Although not obligatory, possessing a ServSafe or food safety certification can be advantageous.
• Capable of effectively interacting with guests and team members in a customer-centric setting.
• Demonstrating enthusiasm, versatility, and a proclivity for teamwork, while also having some basic computer abilities, are valuable attributes.

Benefits of Retail Associate:

• Competitive wages
• Through the earned wage access program, employees can request a portion of their earnings before the scheduled payday, offering them a convenient and accessible way to meet their financial needs
• A 401(k) with a company match is a retirement benefit where the employer agrees to match a percentage of the employee’s contributions to their 401(k) account, enhancing the overall retirement savings potential
• Team member discounts
• Flexible scheduling
• Tuition reimbursement
• Employee assistance program
• Full-time staff members are eligible for supplementary benefits in addition to their regular package

About Company:

A key player in the convenience store sector, Cumberland Farms is linked to the EG America brand, renowned for its extensive reach with more than 1,500 outlets across the US. With its headquarters in Westborough, Massachusetts, EG America manages a variety of store banners, which include Cumberland Farms, Turkey Hill, Kwik Shop, and Loaf N Jug. Cumberland Farms is known for its commitment to providing high-quality items and outstanding guest experiences, while also fostering a positive and diverse work environment.