Shift Manager

Shift Manager

Job Summary of Shift Manager:

This role entails understanding and performing the routine activities of a retail store, providing support to store leaders, and delivering exceptional customer experiences. It encompasses hands-on coaching from seasoned professionals to acquire expertise in staffing, inventory control, food safety measures, product display strategies, and customer service standards. The individual will aid in maintaining a clean, well-organized, and adequately stocked setting, as well as developing skills for potential leadership roles in the organization.

Job Duties and Responsibilities of Shift Manager:

• Extend a warm greeting to visitors and maintain a cordial atmosphere.
• Help oversee store activities by familiarizing yourself with and supporting in arranging, instructing, and educating team personnel.
• Supervise merchandise quantities and ensure shelves are consistently stocked and well-maintained.
• Comply with regulations concerning food safety, quality checks, and retail standards in food service sectors.
• Keep the store neat and organized by regularly cleaning and sanitizing the coffee stations, food zones, and restroom facilities.
• Skillfully operate the cash register while assisting with pertinent financial activities when required.
• Offer assistance in organizing events and meetings, and contribute to ensuring the store is ready for weekends and holidays.
• Journey as needed to back up adjacent store sites or to convey cash deposits.
• Fulfill assignments given by store management or the supervisory team.

Qualifications and Experience of Shift Manager:

• A high school diploma or its equivalent is a prerequisite.
• A minimum of one year working in retail, food service, or customer service is a prerequisite.
• Candidates with leadership familiarity in a related field are preferred.
• ServSafe or food safety certification can be an asset, but it is not an obligatory requirement.
• Confident in socializing with guests and team members in a bustling workplace.
• Displaying powerful vitality, versatility, and a commitment to aiding the team as necessary.
• Having a grasp of essential computer functions can come in handy.

Benefits of Shift Manager:

• Competitive wages
• A systematized educational program aimed at improving competencies and expanding expertise is commonly referred to as a structured professional training program
• Access to earned wages program offers employees the opportunity to access a portion of their salaries before the scheduled payday
• Paid time off
• Insurance provisions for medical, dental, and health services
• A 401(k) that involves a proportional contribution from the employer is known as a 401(k) with company match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Organizational culture celebrations and beyond

About Company:

Part of the EG America brand group, Cumberland Farms is a well-established convenience store chain that boasts a substantial nationwide presence with over 1,500 outlets. EG America, headquartered in Westborough, Massachusetts, manages various retail banners such as Cumberland Farms, Kwik Shop, Turkey Hill, Loaf N Jug, and more. At Cumberland Farms, the primary objective is to provide superior service, an extensive fuel selection, diverse food offerings, and a wide range of products while also promoting an inclusive workplace culture for all team members.