Liquor Store Clerk

Company Overview:

Southeastern Grocers is dedicated to fostering a culture of belonging and creating an inclusive environment where differences are celebrated. As a welcoming workplace, Southeastern Grocers empowers associates to bring their authentic selves to work. Liquor Store Clerk are essential in supporting this mission by ensuring a responsible and inviting shopping experience for all customers.

Role and Responsibilities:

As a Liquor Store Clerk, you will help build customer trust and loyalty by providing courteous service, maintaining consistent store operations, and promoting a friendly and professional store environment. You will ensure compliance with applicable regulations, deliver excellent customer service, and support operational efficiency. Key responsibilities include:

• Compliance (50%): Monitor customers, verify identification for age requirements, deny alcohol or tobacco sales to underage or intoxicated individuals, and prevent open containers from leaving the store.
• Customer Excellence (25%): Greet and assist customers courteously, offer product recommendations when appropriate, and respond promptly to customer needs.
• Operational Excellence (25%): Stock and rotate products to maintain freshness, restock supplies efficiently, operate equipment and cashier systems accurately, maintain a clean and safe workspace, and report hazards or faulty equipment.
• Perform other job-related duties as assigned.

Required Skills and Experience:

• High School Diploma or GED.
• 0–3 years of relevant retail experience.
• Minimum age of 21 years.
• Completion of TIPS Training prior to start date.
• Proficient in reading, writing, speaking, and understanding English, with the ability to follow instructions accurately.
• Authorization to work in the United States.
• Successful completion of pre-employment drug screening and background check.
• Compliance with all company policies and procedures.
• High integrity and reliability.
• Basic computer skills required for online training.
• Customer service skills and ability to perform in a fast-paced environment.

Preferred Qualifications:

• Bilingual in English and Spanish.
• Supervisory experience in a retail setting.
• Additional certifications and training such as Cicerone Certification, Alcohol Compliance Training, Beer Science & Styles, Wine & Spirits Training, Cigar/Humidor Training, and related modules including cashier, service desk, grocery stocking, pricing, and MOD training.

Compensation and Benefits:

• Competitive pay based on a 40-hour work week.
• Performance-based incentives may apply.
• Comprehensive benefits package including health coverage, retirement plans, and paid time off.
• Opportunities for ongoing training and professional development.

About Southeastern Grocers:

Southeastern Grocers is committed to building a workplace rooted in inclusion, belonging, and respect. By encouraging associates to be their authentic selves and providing meaningful career opportunities, the company creates an environment where individuals can thrive while delivering outstanding service to customers.