Evening Team Manager

Job Summary of Evening Team Manager:

To successfully lead and manage all store functions in lieu of the store manager.

Responsibilities of Evening Team Manager:

• Aiming for consistent courtesy from store personnel towards customers and ensuring that all customer grievances or requests are managed with professionalism.
• In charge of delegating duties in a way that maximizes productivity and ensuring proper procedures for ongoing oversight.
• To implement a cleaning schedule that maintains a well-kept and visually pleasing store for customer satisfaction.
• Ensure that the building and tools are well-maintained to meet safety operational requirements.
• Responsible for preserving product freshness and employing merchandising tactics to maximize revenue and achieve sales goals.
• To carry out and preserve operative fire and safety plans imposed by Risk Management.
• Execute and sustain robust security standards within and around the store, as directed by the Loss Prevention Department, to safeguard the premises effectively.
• Offering greetings to all clients and expressing thanks for choosing our services.
• Monitoring the refrigeration equipment in the store throughout the night.
• Overseeing the store's various functions during the evening when the store manager is not around.
• To follow all company policies as detailed in the Employee Handbook.
• Aid in the cash office when necessary, such as taking over during breaks and verifying bank deposits.
• To offer assistance as needed across different store sections.
• Inform the store manager or department managers about any evening problems that may arise.
• Support is needed in the grocery department for activities like constructing displays, arranging merchandise, displaying signage, retrieving carts, and stocking inventory.

Qualifications of Evening Team Manager:

• Minimum requirement of a high school education. A college education is helpful but not required.
• At least 1 year of management experience in a retail environment is required.
• Must possess the ability to make critical decisions and to provide effective leadership.
• Must possess excellent communication skills in order to deal with customers and other employees.
• Must be able to lift up to fifty pounds (50 lbs.) approximately thirty percent (30%) of the time.
• Must have the ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage. The top racking process may be 20% of the time working in the aisles during the shift.
• Must have the ability to operate a pallet jack, step carts, and the Big Joe.