Front End Courtesy Clerk

Company Overview:

At Giant Food, we're more than just a grocery store — we’re an integral part of the Baltimore-Washington community, with a legacy of over 80 years. From our first store on Georgia Avenue in Washington D.C. to over 160 locations across D.C., Maryland, Virginia, and Delaware, we serve more than 2 million customers weekly. Our mission goes beyond stocking shelves — we aim to be the most trusted and loved local food retailer while supporting meaningful charitable causes and maintaining a culture of care within our company.

Role and Responsibilities:

As a Front End Courtesy Clerk at Giant, you will enhance the customer experience through friendly, efficient service. You will assist customers, maintain the front end of the store, and support team members in delivering a positive shopping experience.

• Provide excellent customer service by greeting and assisting customers at the front end.
• Help customers bag groceries efficiently while ensuring products are handled safely.
• Answer customer questions and direct them to appropriate departments or staff.
• Collect and organize shopping carts and baskets from parking lots and store entrances.
• Maintain a clean and clutter-free store environment, especially in front-end areas.
• Assist with price checking, minor stocking duties, and returning items to shelves.
• Collaborate with team members across departments and provide backup support as needed.
• Perform additional tasks to support store operations and maintain smooth workflow.

Required Skills and Experience:

• Friendly, approachable attitude with a strong focus on customer service.
• Detail-oriented, with the ability to bag groceries neatly and safely.
• Physical stamina to stand for long periods, lift carts, and occasionally bend or reach.
• Team-oriented and collaborative in supporting colleagues and store operations.
• Good verbal communication skills for interacting with customers and team members.
• Problem-solving skills to address customer concerns efficiently.

Preferred Qualifications:

• Previous experience in retail or customer-facing roles is preferred but not required.
• Basic familiarity with store operations and product handling.

Compensation and Benefits:

• Competitive pay: $15.00/hr with opportunities for raises based on performance.
• Comprehensive healthcare and wellness programs.
• Paid time off and flexible scheduling to support work-life balance.
• Employee discounts on groceries and other products.
• Training programs and development opportunities to enhance skills and grow your career.

About Giant Food:

Giant Food fosters a culture of CARE — we care about our people, customers, and communities. Our guiding principles are:

• GROW: Opportunities for career advancement, leadership development, and continuous learning.
• CARE: Support for associate well-being through health benefits, work-life balance, and community involvement.
• BELONG: Building a sense of belonging through employee recognition, social activities, and resource groups.

Join the Giant family to be part of a supportive, flexible, and inclusive work environment. Help us create a Better Place to Work, a Better Place to Shop, and a Better Neighbor while contributing to the community.