Checkout Clerk

Job Summary of Checkout Clerk:

As a Checkout Clerk, you will deliver a great customer experience by providing fast, accurate, and friendly checkout service. You will ensure proper handling of all transactions and maintain a clean and organized front-end area. You will assist customers with questions, promote charitable campaigns, and follow all company policies and procedures to support a safe, efficient, and pleasant shopping experience.

Responsibilities of Checkout Clerk:

• Accurately and efficiently process all customer transactions
• Provide proper change and receipts for all purchases.
• Check prices and be knowledgeable about the location of items in the store.
• Greet customers and provide prompt, courteous service and assistance.
• Promote current charitable campaigns and promotional offers to customers.
• Properly bag customers orders in a safe, organized, and efficient manner, using reusable or paper/plastic bags as requested.
• Maintain cleanliness and organization of the front-end area, including registers, belts, and surrounding floor space.
• Follow all safety procedures when handling money and using register equipment.
• Observe all company policies related to register operations, returns, voids, and overrides.
• Notify management of any issues related to equipment, pricing, or customer concerns.
• Assist with restocking impulse items and maintaining front-end merchandising displays.
• Work cooperatively with front-end team and other departments to ensure customer satisfaction.
• Stand at register for the duration of the scheduled shift, which may exceed 8 hours per day.
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Perform other duties as assigned.

Qualifications of Checkout Clerk:

• The independent operation of register equipment is restricted to individuals who are 18 years or older.
• Being proficient in English means having the capacity to comprehend, express, analyze, and interpret information using the language effectively.
• Competence in carrying out basic mathematical tasks, such as addition, subtraction, multiplication, and division.
• Mandated to stand and walk continuously throughout the designated work period.
• Skill in flexing, twirling, stretching, and hoisting loads weighing up to 25 lbs. routinely, and on occasion lifting objects up to 50 lbs.
• Skill to engage with clients in a welcoming and businesslike approach.
• Competence in managing multiple transactions promptly and accurately amidst a fast-paced setting.
• Proficient in team-oriented work and following all company directives related to time and attendance.

We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.