Billing Clerk

Job Summary of Billing Clerk:

In order to meet company standards and satisfy customers, Billing Clerk must operate the cash register and check-out stand efficiently and courteously, adhering to all front-end procedures and organizational policies. Customers should receive prompt and friendly service at all times.

Responsibilities of Billing Clerk:

• Skillfully handle the accurate scanning of items in grocery lists.
• Pinpoint the departments and modifiers that are not compatible with scanning technology.
• Employed the scan and bag process to enhance efficiency, ensuring that items were packed according to the individual requests of each customer.
• Check the cash drawer before the shift begins and ensure it remains secure during working hours.
• Adhere to proper protocols in managing payment media and comply with the company’s policies on accountability and cash control.
• Carry out void processes correctly to maintain transaction integrity.
• Accurately distinguish between different produce items and enter their corresponding identification codes.
• Implement and enforce security policies such as anti-shoplifting measures, rules regarding employee purchases, monitoring items concealed in baskets, and controlling informal communication channels.
• Knowing the right protocols for managing store inventory.
• Recognizing the items showcased in the weekly advertisement and Hot Sheet deals.
• Provide an outstanding customer service experience by properly welcoming and thanking customers.
• Abiding by all the stipulations detailed in the official Employee Handbook.
• Aid in the general housekeeping of the front end of the building.
• Supporting store organization by helping with shelf stocking or facing responsibilities.

Qualifications of Billing Clerk:

• Must have dexterity in hands to be able to scan/key groceries.
• Must have strong communication skills to ensure excellent customer service.
• Strong mathematical skills required to run the registers.
• Must be able to lift up to twenty five (25) pounds up to forty percent (40%) of the time.
• Must be able to stand upright for the majority of your scheduled work shift.

While the Position Description explains the key functions of the position, it is not an exhaustive list of all responsibilities. In our retail setting, teamwork and adaptability are essential. Our staff may be required to carry out tasks outside the major job functions outlined above to provide excellent service to our customers.

All applicants must be made aware of their rights under federal employment laws as required by this Equal Opportunity Employer.