Produce Assistant

Job Summary:

The Produce Assistant is responsible for assisting the Produce Manager in the successful operation and profitability of the produce department.

Responsibilities:

• Providing world class customer service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Creating an inviting, full and shopable produce department.
• Assisting the produce department manager in ordering for the department and maintaining accurate inventory levels.
• Assisting the department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day.
• Culling, crisping, rotating and properly handling/storing produce.
• Ensuring only certified organic produce is ordered and received.
• Ensuring all in-stock products/conditions meet company standards.
• Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.
• Receiving all incoming produce orders per company standards.
• Offering and following up on special orders.
• Assisting in training and monitoring department personnel.
• Conducting active and passive demos.
• Working with the department manager to address performance issues within the department.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Answering customer questions per company standards and policies, including the use of structure/function statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Utilizing email and IS programs as needed.
• Completing DSR and the closing cash processes may be required absence of any other qualified employee.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• This position has limited manager on duty functions but is never intended to be the overall manager on duty for the store.

Qualification:

• High school diploma, GED or equivalent preferred.
• 1 year of experience in grocery, retail or produce environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook

Benefits:

• Birthday bonus pay
• Holiday pay for 5 holidays stores closed
• Paid time off (sick days and vacation) that increases with tenure
• Paid nutrition education
• Good4u crew member discount
• Npower program (customer appreciation and rewards program)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and wellness program
• Employee assistance program (EAP)
• Employee referral program
• Medical, dental and vision insurance
• Paid parental leave
• Paid medical leave (through company paid short-term disability insurance)
• Company paid short-term disability insurance
• Company paid life insurance
• Voluntary benefits including hospital indemnity, accident insurance, long-term disability insurance, term life insurance
• Retirement savings plan (401k) with discretionary company match
• Healthcare and dependent care flexible spending account (FSA)
• Health savings account (HSA) with company match

Physical Requirements:

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.