Courtesy Clerk

DUTIES AND RESPONSIBILITIES:

• Greets and thanks customers as they shop in the store.

• Maintains an atmosphere of focused, enthusiastic, friendly, and courteous service.

• Assists customers with product location, bagging orders and providing carry-out service.

• Obtains or exchanges product per customer request.

• Verifies prices, returns merchandise from check stand area to display area in compliance with Policy Regarding Returns of Perishable Products. Retrieves shopping carts from parking lot and ensures adequate supply of bags in the check stands.

• Responsible for complying with and maintaining Company cleanliness and safety standards in check stand area, shopping carts, store aisles, entryways, breakroom, restrooms, offices, backroom areas, and parking lot. Completes sweep log and restroom cleaning log, as necessary.

• Employees age 18 and over may operate bailer, compacter, and electric pallet jack in accordance with Company procedures.

• Responsible for performing all job duties with honesty and integrity in compliance with Company policies and procedures.

PHYSICAL AND GENERAL REQUIREMENTS:

• Requires good communication and interpersonal skills exhibiting tact, courtesy and composure with customers and co-workers.

• Basic reading and oral communication skills. Sufficient visual acuity to read labels, shelf tags, and negotiate parking area safely.

• Frequently lifts and maneuvers objects of varying dimensions and weights up to approximately 50 lbs. Push/pulls and maneuvers shopping carts. Requires manual dexterity skills and good eye-hand coordination.

• Stands, walks, and moves rapidly for extended periods of time. Bends, stoops, reaches frequently and occasionally climbs ladders.

• Knowledge of product location, proper bagging procedures and Company policies. Mental alertness is necessary to ensure safe completion of work activities.

• Utilizes cleaning supplies and equipment.

• May be required to work nights, weekends, and holidays. Scheduled hours will vary. Good attendance is required. Must comply with appropriate grooming and dress code standards.

• May require occasional travel.

WORK ENVIRONMENT:

• Requires exposure to varying weather conditions for performance of outdoor duties. Indoor working conditions consist of a temperature-controlled store environment. Will be exposed to traffic in the parking lots, maneuvering shopping carts and varying degrees of traction on indoor and outdoor surfaces during inclement weather. Frequent exposure to and handling of hot and cold product.