Food Sales Clerk

Job Summary of Food Sales Clerk:

Hy-Vee emphasizes the importance of its employees as a cornerstone of the company. We pledge a pleasant interaction in all sections, and these friendly interactions can only be fostered by a team that is fully invested and dedicated to assisting customers and fostering a supportive environment with their colleagues. The Food Sales Clerk plays a vital role in delivering prompt, effective, and courteous service to customers, fulfilling their orders accurately, and adhering to food safety guidelines while maintaining a tidy work area. Exhibits teamwork, a mindset focused on personal and professional development, a drive for achieving results, putting the customer first, and demonstrating professionalism.

Responsibilities of Food Sales Clerk:

• Present customer service that is timely, effective, and welcoming by showing compassion, consideration, and composure in all interactions with customers.
• Greet and acknowledge customers with a smile in a welcoming manner, whether they are in your specific department or another area of the store.
• Take the time to learn the names of your patrons and make a habit of using their names when engaging with them.
• Help customers by leading them to items, securing out-of-reach products, assisting with the handling of heavy loads, communicating suggestions or queries, and enriching the overall shopping journey in various aspects.
• Provide prompt telephone responses with a welcoming approach, assisting customers with their orders efficiently.
• Take and process customer orders at the Market Grille station.
• Partner with coworkers to achieve high levels of customer satisfaction and cultivate a pleasant work environment.
• Analyze daily orders and prepare merchandise as instructed.
• Guarantee the availability of an ample food supply by adhering to a production checklist.
• Remove items from the chiller or freezer to use in the kitchen; assess the quality and expiration of the products.
• Conduct product check-ups, stock placements, and invoice assessments when requested.
• Operate registers within the department, process payments, and provide change when required.
• It is important to keep the work environment neat and tidy.
• Keep the area clean by promptly getting rid of trash.
• Follow the guidelines for safety, sanitation, and hygiene without exceptions.
• Abide by the established company policies and regulations, including the dress code.
• Ensure timely attendance at your workplace.
• Keep dishes clean when necessary.
• Purchase goods and provisions as necessary.
• Determine pricing for products based on customer needs.
• Meet the specified delivery requirements.
• Offer aid in other store divisions as requested.
• Conduct extra job duties and distinct projects as required.

Qualifications of Food Sales Clerk:

• There is no compulsory educational qualification.
• A period of six months or shorter of comparable or associated work practice.
• Competence in completing detailed yet straightforward written or verbal commands.
• Skill in managing a few straightforward variables.
• Primary numerical skills involving straightforward addition and subtraction.
• Skill in mirroring numerical figures, enumerating, and registering information correctly.
• Proficiency in comprehending and adhering to spoken or demonstrated guidelines, recording specific information, and making supply requests orally or in writing.

Physical Requirements of Food Sales Clerk:

• Must be able to perform medium work: exerting up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly.
• Visual requirements include close and distant vision, depth perception, color vision, and field of vision.
• Must be able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Working Conditions of Food Sales Clerk:

• Job duties are centered around working in a retail store, with expectations to adhere to deadlines and manage a variety of tasks concurrently.
• The presence of loud noises, risks related to equipment in operation, exposure to cleaning compounds, the possibility of electric shock, and extreme temperature conditions all require careful consideration for safety measures.

Equipments Used:

• Regular culinary tools and machinery, such as rubbish disposal and trash compacting units
• slicer
• Hobart machine
• Grill, fryer, dishwasher
• register system
• Ovens
• Rotisserie
• knives
• label maker
• company vehicle.