Store Front-End Specialist

Company Overview

Giant Food has been a trusted presence in the Baltimore-Washington area for over 80 years. Beginning with a single store on Georgia Avenue in Washington, D.C., the company has grown to more than 160 locations across D.C., Maryland, Virginia, and Delaware, serving over two million customers weekly. Beyond offering quality groceries, Giant Food is committed to being a dependable and beloved local retailer, actively participating in community initiatives, charitable programs, and fostering a workplace that values care, respect, and connection.

Role and Responsibilities

As a Store Front-End Specialist, you will be the welcoming face for customers and play a key role in delivering a positive shopping experience. You will provide friendly assistance, keep front-end areas organized, and collaborate with your team to ensure smooth store operations and customer satisfaction.

• Provide friendly, attentive service by greeting customers and assisting at checkout.
• Bag groceries carefully to protect items and ensure a convenient shopping experience.
• Answer customer questions and direct them to the appropriate departments or staff members.
• Collect and organize shopping carts and baskets from store entrances and parking areas.
• Maintain a clean and orderly front-end area to create a welcoming environment for customers.
• Support store operations with light restocking, price checks, and returning items to shelves.
• Collaborate with team members across departments to ensure daily operations run smoothly.
• Perform additional duties as assigned to maintain a safe, efficient, and customer-friendly store environment.

Required Skills and Experience

• Friendly and approachable demeanor with a dedication to excellent customer service.
• Attention to detail and ability to handle groceries safely and efficiently.
• Physical capability to stand for extended periods, move carts, and lift light to moderate loads.
• Team-oriented with strong collaboration skills to support coworkers and store operations.
• Clear communication skills for effective interaction with customers and colleagues.
• Ability to think quickly and resolve customer issues professionally and efficiently.

Preferred Qualifications

• Previous experience in retail, grocery, or customer service roles is a plus.
• Basic knowledge of store procedures, product handling, and safety practices.

Compensation and Benefits

• Competitive hourly rate starting at $15.00, with opportunities for performance-based increases.
• Comprehensive medical, dental, and wellness benefits for eligible associates.
• Flexible schedules and paid time off to support work-life balance.
• Employee discounts on groceries and other in-store products.
• Access to ongoing training and professional development programs for career growth.

About Giant Food

Giant Food operates with a culture centered on CARE, reflecting our commitment to associates, customers, and communities. Our values include:

• GROW: Encouraging career development through training, leadership opportunities, and continuous learning.
• CARE: Supporting employee well-being with comprehensive benefits, balanced schedules, and community involvement.
• BELONG: Creating an inclusive workplace where every associate is respected, valued, and recognized through programs and resource groups.

Join Giant Food and become part of a team that prioritizes collaboration, inclusivity, and flexibility. Together, we’re creating a Better Place to Work, a Better Place to Shop, and a Better Neighbor for every community we serve.