Merchandise Receiving Assistant

Job Summary of Merchandise Receiving Assistant:

The Merchandise Receiving Assistant is responsible for assisting the Receiving Manager in the successful operation of the receiving department.The Merchandise Receiving Assistant is responsible for supporting the receiving department by unloading, inspecting, and organizing incoming shipments. This role ensures that all products are accurately counted, properly labeled, and stored in designated areas according to company standards.

Responsibilities of Merchandise Receiving Assistant:

• Making customer satisfaction a top priority in service delivery.
• Exhibiting honesty, responsibility, and excellence and adhering to all protocols.
• Collaborating with the receiving department manager to ensure the correct reception of all incoming products, which includes tasks such as verifying dates, checking accuracy, and inspecting for damage.
• Scrutinizing incoming and outgoing inventory.
• Planning and executing the staging of products for quick and efficient delivery to the sales floor.
• Timely and precise handling of purchase orders, return purchase orders, mispicks, invoices, and documentation tasks.
• Scrutinizing and handling all discrepancies that arise.
• Conversing with department managers to relay information on delivery complications and vendor stock inadequacies.
• Tracking the status of individualized purchases.
• Executing responsibilities relating to forklift and pallet jack operation.
• Maintaining cleanliness and organization in the back room is a top priority.
• Collaborating with department managers on addressing performance deficiencies in the unit.
• Supporting the activities associated with store opening and closing, which involve tasks like generating the Daily Sales Report (DSR) and handling cash transactions, as well as overseeing the cashier closeout duties.
• Managing register duties, which include providing backup cashiering support, processing returns, addressing customer concerns, and handling register shift changes by filling in during scheduled breaks and ensuring smooth transitions between shifts.
• Prioritizing the protection and security of customers and employees alike.
• Supporting the training and monitoring of department personnel by assigning tasks and ensuring they are carried out.
• Initiating additional support and assistance in the store, and backing up on the sales floor after finishing receiving tasks.
• Addressing customer concerns based on established company protocols, which may involve using Structure/Function statements or statements related to the product's nutritional support to provide comprehensive information.
• Constantly evolving product knowledge.
• Incorporating the use of SAP and inventory management software, along with sending emails and utilizing other IS software when needed.
• The schedule will be determined by store needs, with shifts potentially including evenings, weekends, and holidays. The role involves a full-time commitment to working five days a week, amounting to a total of 40 hours, as well as compulsory attendance at store meetings.
• The role is not expected to function as the main manager on duty but has specific limitations in its managerial responsibilities.

Qualifications of Merchandise Receiving Assistant:

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook.

Benefits of Merchandise Receiving Assistant:

• Birthday Bonus Pay
• Earnings for 5 holidays with store closures in effect
• With increasing tenure, the allocation of paid time off, including both sick days and vacation leave, rises accordingly
• Paid Nutrition Education
• Discount benefits for members of the Good4u Crew
• This innovative program, called Npower Program, focuses on acknowledging and rewarding customers for their continued support
• Recurring, predetermined salary raises on a scheduled basis
• Career advancement avenues and opportunities for personal growth
• A project dedicated to advancing health outcomes and overall well-being
• EAP functions as a proactive measure to assist employees in managing and overcoming challenges before they escalate and negatively affect their work performance and productivity
• Employee Referral Program
• Health insurance plans that include medical, dental, and vision benefits provide a holistic approach to healthcare coverage
• Paid Parental Leave
• The availability of paid medical leave, under company-funded short-term disability insurance, assists employees in maintaining their financial stability while attending to health-related issues
• The employer-funded short-term disability insurance policy offers peace of mind to employees knowing that they have financial protection in case they are temporarily unable to work
• Employee life insurance funded by the company
• Employees can opt for voluntary benefits such as hospital indemnity, accident insurance, long-term disability insurance, and term life insurance
• 401k Retirement Savings Plan with Company Match option on a discretionary basis
• Participants in a Healthcare and Dependent Care Flexible Spending Account (FSA) can allocate pre-tax dollars towards medical and dependent care costs
• Health Savings Account (HSA) combined with an employer-provided match

Physical Requirements of Merchandise Receiving Assistant:

• Successful candidates should have the capability to continuously lift or carry up to 10 pounds, frequently lift or carry 11-20 pounds, and occasionally lift or carry 21-50 pounds. Additionally, they should be able to occasionally lift or bear 51-100 pounds with the aid of a team member.
• The job mandates the individual to be capable of frequently using strength to move objects weighing up to 15 lbs. and occasionally maneuvering items weighing from 16 to 100 lbs.
• The skill to occasionally operate the computer for data entry and mouse functions is a must.
• Consistent walking, standing, utilization of fine motor skills, gripping, bending, twisting, turning, and reaching outward are necessary tasks that need to be performed throughout the work shift.
• Regularly extending above the chest is a key requirement.
• Must possess the skill to sit, squat, kneel, and scale as needed from time to time.
• The capacity to frequently operate sharp tools and machinery, encounter dust, fumes, and work in confined settings is a necessity for this position.
• Should have the ability to handle working environments that may involve noise, cold temperatures, hot temperatures, wetness, humidity, outdoor locations, heights, and contact stress periodically.