Warehouse Receiving Associate

Job Summary of Warehouse Receiving Associate:

In collaboration with the Receiving Manager, the Warehouse Receiving Associate supports the efficient operation of the receiving department. The duties of this role encompass tasks such as handling, checking, and arranging incoming deliveries. It is the responsibility of the Warehouse Receiving Associate to verify the precise enumeration, proper labeling, and methodical storage of items following the organization's guidelines.

Responsibilities of Warehouse Receiving Associate:

• Placing a strong emphasis on delivering exceptional customer experiences.
• Manifesting integrity, responsibility, and high standards and adhering to all rules.
• Collaborating with the receiving department manager to accurately receive all incoming merchandise, which involves tasks such as verifying dates, checking for precision, and inspecting for damage.
• Verifying all incoming and outgoing shipments.
• Readyin items for easy transportation and immediate availability on the sales floor.
• Ensuring the accurate and prompt processing of purchase orders, return purchase orders, picking discrepancies, invoices, and paperwork.
• Scrutinizing and handling all discrepancies that arise.
• Talking to department supervisors about delivery concerns and vendor inventory shortages.
• Ensuring that special requests are being processed accordingly.
• Performing tasks involving the operation of a forklift and pallet jack.
• The importance of a neat and organized back room cannot be overstated.
• Collaborating with department heads to resolve performance concerns within the unit.
• Providing aid in the commencement and conclusion of store activities, encompassing responsibilities like preparing the Daily Sales Report (DSR) and overseeing cash management and the completion of cashier tasks.
• Responsibilities encompassing register operations like supporting cashier functions, processing customer returns, dealing with customer grievances, and ensuring seamless transitions during register shift changes, which may involve covering breaks and managing staffing adjustments.
• Keeping customers and staff members safe and secure is of paramount importance.
• Assisting in the guidance and supervision of department personnel, including task allocation and monitoring progress.
• Initiating additional support and assistance in the store, and backing up on the sales floor after finishing receiving tasks.
• Answering customer queries following the company's standards and policies, which may entail the inclusion of statements that describe the product's structure/function or nutritional properties.
• Steadily advancing product expertise.
• Making use of SAP and inventory management software for streamlined inventory management, complemented by email communication and other relevant IS tools as required.
• The position entails following a schedule tailored to the store's demands, which could involve working evenings, weekends, and holidays. Employees are expected to work 40 hours each week over five days and to attend mandatory store meetings.
• While this role involves some managerial tasks, it is not intended to be the primary manager on duty for the store.

Qualifications of Warehouse Receiving Associate:

• A High School diploma, GED, or similar certification is desired for this position.
• Having worked in a grocery or retail environment, particularly in receiving, for a minimum of one year is preferred, and candidates with a background in natural foods are preferred.
• Preferably, candidates should have supervised others for a year.
• Attaining forklift certification involves meeting the requirements to operate a forklift legally and safely.
• Being able to successfully complete food safety training programs and certifications as mandated by regulations and ensuring that certifications are current and valid as needed.
• The capacity to adapt to changing priorities while remaining attentive to the task is a valuable skill.
• Execute tasks in a timely manner to convey a sense of urgency.
• Exhibit strong skills in delivering outstanding customer support.
• Displaying a strong sense of orderliness and precision in their work habits.
• Capability to understand guidance and fulfill requirements.
• Candidates must be trained in cashiering tasks and demonstrate proficiency in currency counting.
• Demonstrates expertise in MS Word, Excel, and Outlook.

Benefits of Warehouse Receiving Associate:

• Birthday Bonus Pay
• Salary for 5 holidays when stores are shuttered
• With increasing tenure, the allocation of paid time off, including both sick days and vacation leave, rises accordingly
• Paid Nutrition Education
• The privileged discount for individuals belonging to the Good4u Crew team
• This rewards program, known as Npower Program, was created as a way to thank and incentivize customers for their loyalty
• Routine, predictable salary escalations at specific intervals
• Career progression opportunities and professional growth prospects
• An initiative aimed at enhancing overall physical and mental well-being
• The Employee Assistance Program (EAP) is designed to offer confidential assistance to employees dealing with personal problems that may impact their work performance and overall quality of life
• Employee Referral Program
• Coverage for medical, dental, and vision services in insurance plans is crucial for maintaining good health and addressing healthcare needs
• Paid Parental Leave
• Through company-paid short-term disability insurance, employees can access paid medical leave, alleviating the financial burden of taking time off for health reasons
• The company's provision of short-term disability insurance serves as a valuable resource for employees who may experience a temporary disability and need financial support
• Life insurance plan paid for by the employer
• Optional benefits like hospital indemnity, accident coverage, long-term disability insurance, and term life insurance are part of the voluntary benefits program
• Participate in the 401k Retirement Savings Plan with Company Match at the company's discretion
• With a Healthcare and Dependent Care Flexible Spending Account (FSA), employees can set aside pre-tax money for medical and dependent care expenses
• A Health Savings Account (HSA) linked with matching funds from the company

Physical Requirements of Warehouse Receiving Associate:

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.
• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.