This role entails understanding and performing the routine activities of a retail store, providing support to store leaders, and delivering exceptional customer experiences. It encompasses hands-on coaching from seasoned professionals to acquire expertise in staffing, inventory control, food safety measures, product display strategies, and customer service standards. The individual will aid in maintaining a clean, well-organized, and adequately stocked setting, as well as developing skills for potential leadership roles in the organization.
Job Duties and Responsibilities of Sales Supervisor:
Ensure a friendly environment by warmly welcoming guests.
Offer support in running store operations by gaining knowledge and assisting in scheduling, advising, and training staff members.
Manage stock levels and replenish goods to sustain proper inventory amounts and organized shelf layouts.
Uphold rules related to food safety, quality control, and merchandising norms in dining areas.
Keep the store’s premises clean and sanitary, with particular attention to the cleanliness of the coffee stations, food prep areas, and restrooms.
Skillfully handle the cash register responsibilities and contribute to financial tasks when necessary.
Assist in event and meeting setup, while also contributing to maintaining store readiness over weekends and holidays.
Make necessary trips to aid neighboring store locations or to conduct deposit drop-offs.
Follow through on tasks as assigned by store leadership or supervisory personnel.
Qualifications and Experience of Sales Supervisor:
Applicants must possess a high school diploma or GED.
One year of prior experience in retail, food industry, or customer service is necessary.
Background in leadership within a relevant environment is advantageous.
ServSafe or food safety certification can be an asset, but it is not an obligatory requirement.
Effective at interacting with patrons and coworkers in a lively context.
Manifesting potent liveliness, flexibility, and a dedication to fulfilling the team’s needs.
Having a foundation in fundamental computer skills can be useful.
Advantages of Being in the Position: Being in this role offers numerous benefits that can enhance job satisfaction and skill development:
Competitive wages
A well-organized training curriculum aimed at refining skills and gaining knowledge is classified as a structured professional training program
Through the earned wage access program, employees can access a portion of their earned wages in advance, contributing to their financial security
Paid time off
Coverage for medical and dental treatment
A company-sponsored retirement fund that provides additional contributions from the employer is commonly known as a 401(k) with employer match
Team member discounts
Tuition reimbursement
Employee assistance program
Health savings account
Workplace spirit weeks and additional activities
About Company:
As a part of the EG America brand group, Cumberland Farms is a leading convenience store chain that operates across the United States with a substantial presence of over 1,500 stores. EG America, based in Westborough, Massachusetts, manages a variety of retail banners, including Cumberland Farms, Kwik Shop, Turkey Hill, Loaf N Jug, among others. Cumberland Farms prides itself on offering top-tier customer service, a diverse selection of fuel options, a range of food items, and assorted products, all while championing a workplace environment that embraces inclusivity and diversity among its employees.
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