Dispensary Technician

Position Details:

As a Pharmacy Technician Trainee, youll be a key part of our collaborative team. Youll bring your skills and expertise to building a service conscious Pharmacy team that consistently looks to develop great relationships with patients. Youll help us exceed expectations, meet needs and provide safe, accurate and efficient care in order to reach the best patient, Team Member and company outcomes.

Job Qualification:

• Experience level sought is between 0 to 6 months
• Required education: Applicants are expected to have completed high school or achieved an equivalent educational status
• For those in the pharmacy field, possessing pharmacy certification is the preferred option
• Boundary: Not to exceed 25 pounds in lifting requirement
• The age criterion is a minimum of 18 years

Job Responsibilities:

• It is crucial for the pharmacy team to greet patients with compassion and a smile as they enter, creating a sense of care and support.
• Showcase excellent patient care by respecting, engaging, and enthusiastically fulfilling all patient needs, including managing orders in person and over the phone, guiding patients to desired products and merchandise, and redirecting inquiries related to prescriptions and over-the-counter medications to the pharmacist.
• Abide by cleanliness regulations at work to meet the requirements outlined by the company and authorities.
• Collaborate with colleagues to streamline operations and enhance departmental efficiency.
• Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications and entering invoices.
• Help the team in crafting action plans that are aimed at optimizing outcomes by considering all suitable service and business metrics.
• Aid in implementing all corporate initiatives and strategies effectively.
• Satisfactorily pass through the required training program and its accompanying examinations.
• Follow all company regulations, as well as state and federal laws, including HIPAA and guidelines for Pseudoephedrine sales.
• Implement sales completion procedures via the cash register in line with designated protocols, which also include point of sale policy adherence.
• Create a unique label for the customer by transcribing data from prescriptions faithfully.
• Support inventory maintenance by ordering, receiving, stocking, and rotating drugs and supplies according to company policy and procedure.
• Field phone calls with politeness and promptness, ensuring the exchange of precise information and focusing on customer satisfaction.
• Provide support to customers by communicating efficiently with both clients and internal teams to resolve any questions or issues.
• Keep a daily record of written prescriptions.

About Us:

At Giant Eagle Inc., were more than just food. Were one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. Its why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. Were always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.