Cashier Team Member

Job Summary of Cashier Team Member:

As a Cashier Team Member, your key objective is to provide customers with an exceptional checkout experience characterized by fast, precise, and friendly service. Maintaining proper transaction handling and a neatly organized front-end area are fundamental to your role. Additionally, answering customer questions, engaging in charity campaigns, and following all company guidelines and procedures are essential to creating a secure, effective, and enjoyable shopping experience.

Responsibilities of Cashier Team Member:

• Perform all customer transactions swiftly and accurately
• Remember to provide proper modifications and verification of all purchases made.
• Ensure you are aware of the cost of items and their locations in the store.
• Welcome visitors and deliver prompt, respectful service and help.
• Inform customers about the charitable campaigns and promotional packages they can participate in and benefit from.
• Safely and efficiently package customers' orders by using requested reusable or paper/plastic bags in an organized manner.
• Make sure that the front-end space, including the registers, conveyor belts, and adjacent floor area, is clean and organized.
• Remember to follow safety procedures when managing money and using the register equipment.
• Follow all specified protocols related to register procedures, returns, voided sales, and legitimate overrides.
• Advise management of any equipment, pricing, or customer issues that arise.
• Support in restocking impulse buys and preserving the visual appeal of front-end merchandise showcases.
• Partner with the front-end team and other divisions to uphold high levels of customer satisfaction.
• Stand at the cash register throughout the scheduled shift, which could involve working over 8 hours daily.
• Be present at all scheduled times and arrive on time.
• Be ready to extend your working hours as instructed by your supervisor.
• Complete any other tasks as delegated.

Qualifications of Cashier Team Member:

• Those under 18 are not permitted to independently use register equipment.
• Proficiency in English involves the capability to read, write, speak, analyze, interpret, and comprehend the language accurately.
• Capacity to complete basic math calculations by adding, subtracting, multiplying, and dividing.
• Ability to be upright and mobile for the duration of the scheduled work shift.
• Proficient in the physical handling of bending, twisting, reaching, and lifting up to 25 lbs. regularly, and occasionally up to 50 lbs.
• Skill in engaging with customers warmly and professionally.
• Ability to quickly and precisely handle multiple transactions in a fast-paced context.
• Skill in coordinating efforts with others and abiding by the company policies on punctuality and attendance.

We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.