Food Service Worker

Job Summary of Food Service Worker:

The Food Service Worker is tasked with the upkeep of food service displays, ensuring they are well-supplied and sanitary while providing aid to customers and projecting a pleasant and vivacious attitude. Adherence to the procedural directives mandated by the Food Service Department is crucial for this role.

Responsibilities of Food Service Worker:

• Maintains the cleanliness of food service counters, storage areas, and workstations to enhance safety measures; this involves cleaning shelves and items, ensuring that floors remain uncluttered from liquid spills or moisture, and removing any risky debris from the floor through sweeping.
• Organizes and stocks food service cabinets with attention to presentation, filling requirements, and product organization as directed by department schematics.
• Analyzes the rotation mechanism of all food service products, with special attention to detecting expired stock and discarding outdated or spoiled items.
• Offers responsive assistance to customers seeking information and help with their purchases, ensuring a positive shopping experience through guidance and product recommendations; involves suggesting additional items for purchase.
• Inspects, records, and monitors products to ensure the accuracy of delivery, climate compliance, and quality.
• Keeps an eye on the point-of-purchase signs to make sure there is a variety of recipe cards, product coupons, promotional content, and information on complementary food items.
• Demands the utilization and management of tools such as knives, scales, wrappers, compactors, waste disposals, pallet jacks, and hand trucks.
• Produces an assortment of food items by utilizing the correct ingredients and cooking them for the appropriate durations.
• Applies understanding of scales and weight metrics to accurately weigh and tag items.
• Prepares for inventory by managing back stock and ensuring tag conformity with products.
• Ensures a consistent high level of expertise in both product understanding and preparation.
• Frequently checks the department to guarantee a well-maintained and neat outlook.
• Additional obligations may be imposed as needed.

Qualification of Food Service Worker:

• Securing a high school diploma or a similar certification.
• A preferred qualification is 1-2 years of experience in grocery retail, with a strong emphasis on understanding Food Service department procedures.
• Previous experience in a natural foods industry is a plus.
• Uphold the highest standards of customer service without fail.
• Competence in adapting effectively to the continuously shifting demands of a high-volume retail environment while collaborating with colleagues across various functions.
• Demonstrating the capability to be proactive in dealing with challenges is key.
• Adapting with ease to various environments and contexts.
• Demonstrating advanced attention to detail is necessary, alongside the ability to prioritize tasks and complete them within specified timeframes.
• Exceptional verbal communication and interpersonal skills for interacting professionally with peers and higher-ranking personnel in diverse departments.
• Essential skills include the ability to multitask effectively and showcase exceptional organizational aptitude.
• Expected to take the lead, provide support, and contribute to team achievements.
• Capability to modify work hours and days as necessary to align with business operations.
• Being well-versed in the health department requirements for a grocery retail environment is crucial.
• It is important to possess a basic knowledge of math, weights, and measures.
• Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
• Competence in cutting and weighing meats, salads, and cheeses in varying portions.

Job Function Analysis of Food Service Worker:

Physical Demands:

• Be present sporadically, for short spans lasting 1-2 hours
• Standing consecutively for 1 to 8 hours is a key component of the role
• Maintain a continuous walking routine lasting from 2 to 8 hours
• Undertake regular journeys that extend for 2 up to 4 hours behind the wheel
• Balance Frequently 34-66%
• Bend Occasionally 1-33%
• Ascend (2-6 ft) Occasionally covering 1-33% of the distance
• Crawl Occasionally 1-33%
• Crouch/Squat Occasionally 1-33%
• Kneel Occasionally 1-33%
• Perform reaching motions consistently, encompassing both forward and overhead reaches, making up a notable percentage between 34% and 66% of the time
• - There is a sporadic occurrence of twisting at the waist to a 45-degree angle

Lifting/Carrying:

• 10 lbs. Occasionally, spanning 1-33%
• Weight fluctuating from 11 to 25 pounds, with intermittent percentages falling between 1 and 33
• Within the 26-50 pound range, it is used occasionally, usually around 1-33%
• The weight bracket of 51-100 lbs is consistently a feasible option, never an impossibility

Repetitive Motion:

• A significant portion, estimated to be between 34% and 66%, of individuals exhibit regular grasping behavior with both their right and left hands
• Periodic Delicate Handling 1-33%
• The percentage allocated to pushing and pulling intermittently falls between 1 and 33
• The lower extremities never reach a state of 0%