Billing Clerk

Job Summary of Billing Clerk:

Being a Billing Clerk involves delivering exceptional customer service through efficient and accurate checkouts, as well as fostering a welcoming atmosphere. It is crucial to handle transactions properly and to maintain the cleanliness and organization of the front-end area. Additionally, assisting customers, supporting charitable initiatives, and following company policies and procedures are essential for creating a safe, efficient, and pleasant shopping experience.

Responsibilities of Billing Clerk:

• Ensure precise and efficient handling of customer transactions
• Make sure to give accurate modifications and confirmation of all expenses incurred.
• Be knowledgeable about product costs and their whereabouts in the store.
• Provide a warm welcome and offer rapid, polite service and aid.
• Encourage customers to support ongoing charitable initiatives and take advantage of special promotions available.
• Utilize reusable or paper/plastic bags as necessary to safely and efficiently package customer orders in an organized manner.
• The front-end area should be kept clean and in order, encompassing the registers, conveyor belts, and the surrounding floor space.
• Stay safe by following proper procedures when managing money and operating the register equipment.
• Adhere to all company policies concerning register operations, returns, voided transactions, and approved overrides.
• Notify management of any equipment, pricing, or customer-related issues for resolution.
• Aid in replenishing grab-and-go products and ensuring the upkeep of front-of-store promotional setups.
• Engage in teamwork with the front-end team and other sectors to maintain customer satisfaction levels.
• Perform duties at the register for the entire duration of the scheduled shift, which may extend beyond 8 hours on a daily basis.
• Make it a priority to attend consistently and be on time.
• Be prepared to clock in extra hours when assigned.
• Engage in other responsibilities as designated.

Qualifications of Billing Clerk:

• The autonomy of register equipment operation is limited to individuals who are 18 years or above.
• Being proficient in English means having the capacity to comprehend, express, analyze, and interpret information using the language effectively.
• Competence in performing simple math functions, like addition, subtraction, multiplication, and division.
• Capable of remaining on one's feet and moving around throughout the entire assigned work period.
• Skill in flexing, twirling, stretching, and hoisting loads weighing up to 25 lbs. routinely, and on occasion lifting objects up to 50 lbs.
• Ability to engage with customers in a genial and business-appropriate demeanor.
• Competence in swiftly and accurately managing multiple transactions within a high-speed environment.
• Proficient in team-oriented work and following all company directives related to time and attendance.

Our reason for being is centered on showing genuine concern for individuals, assisting them in enjoying good food and finding happiness. This core belief shapes our actions and underpins the existence of our enterprise. Our operational focus lies on key service areas such as Safety, Hospitality, Appearance, and Productivity, which serve as the basis for our daily workplace choices and are integral to achieving our business objectives.