Product Picker

Company Overview:

Founded in 1936 with its first store in Washington, D.C., Giant Food has become a leading grocery retailer in the Baltimore-Washington area. Today, we operate more than 160 stores across D.C., Maryland, Virginia, and Delaware, serving over 2 million customers each week and generating annual revenues exceeding $5 billion. Our mission is to improve everyday life for our customers by offering fresh, high-quality products at exceptional value. Committed to quality, service, and community, Giant Food is dedicated to being the most trusted and well-loved neighborhood grocery destination.

Role and Responsibilities:

The Product Picker plays an essential role in ensuring online grocery orders are filled accurately and efficiently. You will select, organize, and prepare items for pickup or delivery while maintaining the highest standards for freshness and quality.

• Pick and pack online grocery orders with care, ensuring both accuracy and product freshness.
• Provide outstanding customer service by responding to inquiries and resolving any issues in a professional manner.
• Select items according to order details while maintaining store quality and presentation standards.
• Prepare and arrange orders for timely pickup or delivery.
• Manage product substitutions properly and communicate updates to customers as needed.
• Monitor inventory and report any shortages or discrepancies to management.
• Maintain a clean, safe, and organized work environment in accordance with company policies.
• Work collaboratively with team members to ensure all orders are fulfilled accurately and on time.
• Assist with other store responsibilities, including restocking, organizing products, and helping customers as required.

Required Skills and Experience:

• Customer-focused mindset with a professional and approachable attitude.
• Strong attention to detail and accuracy in order fulfillment.
• Ability to work effectively in a team-oriented, fast-paced environment.
• Physical capability to stand, walk, bend, and lift up to 50 pounds.
• Flexibility to assist across departments and handle new tasks as needed.
• Basic computer skills for managing orders and tracking inventory.
• Excellent communication skills and ability to multitask efficiently.
• Willingness to work flexible schedules, including evenings, weekends, and holidays.

Preferred Qualifications:

• Experience in grocery, retail, or warehouse operations is beneficial but not required.

Compensation and Benefits:

• Competitive hourly pay ranging from $15.00 to $18.00 based on experience.
• Comprehensive health and wellness benefits, including medical, dental, and paid time off.
• Recognition programs and performance-based incentives.
• Professional training and career development opportunities.
• Opportunities to participate in community engagement and volunteer initiatives.

About Giant Food:

Giant Food values its associates as the foundation of our success. We are committed to providing a supportive and inclusive environment where every team member can thrive. Through professional growth, training, and recognition programs, we foster a culture of collaboration, respect, and excellence. By joining Giant Food, you become part of a team dedicated to service, quality, and community—helping us continue to make Giant a Better Place to Work, a Better Place to Shop, and a Better Neighbor.

Equal Opportunity Employer:

Giant Food is an equal opportunity employer. All qualified applicants are considered without regard to race, color, ancestry, national origin, citizenship, religion, age, marital status, military or veteran status, pregnancy, genetic information, sexual orientation, gender identity, disability, or any other characteristic protected by law.