Assistant Service Manager

Job Summary of Assistant Service Manager:

You will be working closely with the Guest Service Manager to maintain a high standard of guest service and manage the store's front-end operations effectively, guaranteeing exceptional service delivery and successful outcomes. Our aim is to transform ordinary dining experiences into extraordinary ones for our guests, and we are in need of a committed team member who can assist us in accomplishing this vision.

Benefits of Assistant Service Manager:

• Team members can avail of a 30% discount
• Early Wage Access is a service that enables workers to receive a portion of their earned wages ahead of the scheduled payment date
• A 401K contribution is a percentage of your salary that you choose to save for retirement, with the amount determined by your own preferences and financial goals
• Financial Wellness Program
• Employees have access to personal time off and the ability to purchase extra time off
• Coverage for medical, dental, vision, disability, and life insurance tailored for individuals, their spouses, partners, and families
• Reduced rates are available for pet insurance, daycare facilities, tickets to events, and numerous additional products.

Responsibilities of Assistant Service Manager:

• Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
• Manage front end guest flow to achieve operational success and an excellent shopping experience every time
• Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms
• Managing order guides/ordering deadlines/reducing shrink/damage
• Engage, motivate, coach, and train team members on-the-job as well as through The Fresh Market's internal training platform to provide excellent guest service in a safe and secure manner

Qualifications of Assistant Service Manager:

• Over three years of experience in a front-facing customer service position
• More than 12 months in a leadership role
• Functional understanding of Microsoft Office tools
• Only individuals who are 18 years old or older are permitted

We are pleased to be an organization that offers equal chances to all applicants and employees:

The Fresh Market values a workforce that is diverse, fair, and welcoming to all individuals.

The company ensures that reasonable accommodations are available for eligible candidates and employees, covering various employment areas like recruitment, compensation, and access to benefits.

The job description provided offers a broad overview of the anticipated job duties and responsibilities, with room for additional tasks not listed. The Fresh Market is excited to communicate further with prospective applicants to provide more insight into the specific expectations and competencies required for the role.