Retail Cart Attendant

Position Summary:

We are looking for dependable, customer-focused individuals to join our team as Member Assist – Cart Attendants. In this role, you will help create a positive shopping experience by maintaining a clean and organized parking lot, assisting members with carts, and supporting them with their purchases. Rain or shine, our members count on you to deliver friendly service and ensure they have a smooth start and finish to their shopping trip.

Responsibilities:

• Greet, thank, and assist members to ensure an excellent customer experience.

• Maintain parking lot safety, cleanliness, and organization.

• Retrieve, organize, and maintain carts/flatbeds for member use.

• Assist members with loading purchases into their vehicles.

• Support order fulfillment for club pick-up orders, including contacting members regarding delays or substitutions.

• Ensure products are packaged and dispensed according to company standards.

• Conduct regular safety sweeps and promptly report unsafe situations.

• Assist members with purchases, payments, and merchandise location.

• Maintain compliance with company policies, standards, and integrity guidelines.

• Adapt to change, collaborate with team members, and complete assigned priorities efficiently.

You Will Thrive in This Role If You:

• Enjoy working in fast-paced environments.

• Are a multi-tasker who can stay focused under pressure.

• Keep member satisfaction as your top priority.

• Can stand and walk for long periods of time.

• Solve problems quickly and efficiently.

Minimum Qualifications:

• No formal requirements listed.

Preferred Qualifications:

• Previous experience in customer service or retail.

Compensation:

• Hourly Wage Range: $18.00 – $25.00 (will meet or exceed minimum wage).

• Additional premiums of $0.35 – $3.00 per hour may apply depending on schedule, facility, season, or specific tasks.

Benefits:

Sam’s Club offers a wide range of benefits for eligible associates, including:

Health & Wellness:

• Medical, dental, and vision coverage.

• Company-paid life insurance.

Financial:

• 401(k) retirement plan with company match.

• Associate stock purchase plan.

Paid Time Off (PTO):

• Vacation, sick leave, personal leave, holidays, jury duty, and bereavement leave.

• Parental and family care leave.

Additional Benefits:

• Short-term and long-term disability coverage.

• Military Leave Pay.

• Adoption and surrogacy expense reimbursement.

• Associate discounts.

• Live Better U: 100% company-paid education program covering high school, college degrees, certifications, and language learning.

About Sam’s Club:

At Sam’s Club, we put our members first. Since opening our first store in 1983, we’ve grown into a leading membership-only warehouse club with locations across the United States. Our mission is to provide exceptional value, quality products, and outstanding customer service to every member, every time.