Customer Service Associate

Company : Kroger

Location : Champaign, IL, 61820

Job Type : Other

Posted On : 1 October 2026

Company Overview:

Kroger is dedicated to creating exceptional customer experiences through friendly service and a welcoming atmosphere. As a Customer Service Associate, you will join a team focused on delivering quality service that fosters customer loyalty and supports the company's core values.

Role and Responsibilities:

In this role, you will provide outstanding customer service, maintain a safe and clean environment, and support a positive shopping experience that keeps customers coming back.

Provide outstanding service with a smile to every customer
Maintain a clean and safe environment for customers and colleagues
Assist customers promptly to ensure their satisfaction
Embody Kroger's core values of respect, honesty, integrity, and diversity
Foster a welcoming atmosphere that encourages customer loyalty

Required Skills and Experience:

Strong interpersonal and communication skills to engage customers positively
Ability to maintain a clean, safe, and organized workspace
Commitment to embody company core values in daily work

About Kroger:

Kroger values respect, honesty, integrity, and diversity. The company fosters a supportive environment where employees can grow, collaborate, and contribute to memorable customer experiences every day.