Natural Grocers

Store Crew Manager

Company : Natural Grocers

Location : Aurora, CO

Job Type : Other

Posted On : 7 January 2026

Job Summary of Store Crew Manager:

The Store Crew Manager is responsible for the effective and profitable management of the store, including the training and supervision of department employees.

Responsibilities of Store Crew Manager:

  • Guests are welcomed and looked after per the organization's standards for providing exceptional customer experiences.
  • Providing appropriate leadership and demonstrating professionalism are core expectations for all company managers towards their staff.
  • Company policy dictates the appropriate handling of customer complaints.
  • The store's ambiance is inviting, making it an ideal place for customers to shop.
  • Customers can easily purchase the products they are looking for as they are in-stock.
  • Special orders are addressed correctly and per the guidelines set by the company.
  • Meets company expectations for phone answering procedures and devotes at least 75% of their time to being present on the sales floor, assisting customers, overseeing staff, and attending to various departments.
  • Coaching staff on the provision of exceptional customer care and implementing mechanisms to hold them answerable for their service quality.
  • Verifying that the staff complies with the applicable state and county certifications and registration for food safety.
  • The Store Crew Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas:
  • Sales ratios of stores and departments compared to labor hours allocated
  • Typical Ticket Value, Quantity of Customers, and Expenditure on Sold Goods within Produce Sales
  • EBITDA
  • Checks that products are ordered from the right suppliers to qualify for discounts and safeguard profit margins.
  • Guarantees that inventory availability meets the requirements set by the company
  • Tracking the array of products available, such as:
  • Continuous examination of departments to uphold best-selling items and phase out products that are not performing well
  • New products are regularly incorporated in accordance with company guidelines.
  • Maintains company standards by properly rotating and stocking perishable items.
  • Markdowns are governed based on the company's internal standards.
  • Entrusted with supporting the Store Manager in the process of recruiting, educating, and overseeing all store staff following company policies.
  • Trains workforce, delegates responsibilities, and ensures task achievement.
  • Ensures the accuracy and completeness of master and daily schedules to fulfill the store requirements. Manages timely posting of schedules and delegation of daily tasks based on company task sheets.
  • Collaborates with managers from different departments to allocate staff members for daily tasks.
  • Guides and monitors the staff to cultivate a comprehensive store image and support customers in every facet.
  • Assists department managers in training staff across different departments to achieve a wide range of tasks.
  • Partners with staff to ensure adequate product knowledge to meet customers' needs, training staff on where to find answers to customer questions by utilizing store resources.
  • Aids the Store Manager in finalizing and executing performance assessments for all store personnel with the participation of department supervisors. Assists in approving salary raises when deemed fitting.
  • Conducts interviews and makes hiring decisions based on input from various department heads to meet the staffing requirements of the store.
  • Manages all performance and disciplinary matters effectively, working alongside Human Resources for guidance and assistance.
  • Engages in open and concise communication with store personnel, including assisting in the coordination of monthly staff assemblies and disseminating relevant corporate updates.
  • Responsible for making sure safety guidelines are followed without exception.
  • Makes certain that all necessary edits to Ulti-time are conducted without delay.
  • In charge of assisting the Store Manager in educating, guiding, and fostering the development of store staff.
  • Employees are encouraged to enhance their familiarity with nutrition and product information.
  • Following company policies, he/she and store staff address customer questions with the use of Structure/Function statements and information on nutritional aid.
  • Handles operational responsibilities adeptly, including managing daily schedules, checklists, and opening and closing tasks.
  • Verifies the timely completion of store paperwork and reports, particularly the Monthly Manager's Report.
  • Effectively manages the DSR and Manager's Cash duties, ensuring accuracy.
  • Covers department manager calls during shifts and helps coordinate breaks and lunch coverage.
  • Coping with disruptions to regular business activities, including managing loitering individuals, addressing solicitation issues, responding to unexpected weather circumstances, and ensuring proper restroom behavior.
  • Works hours as required by the store, including evenings and weekends, with a weekly schedule totaling 45 hours.
  • Assists staff in understanding how to endorse decisions made by the home office, listens carefully to instructions from the central office, and performs assigned tasks accurately.
  • Processes and conforms to notifications (memos, facsimiles, emails) from the corporate headquarters while working from home.
  • Stays open to adjusting to shifting work needs to meet targets.
  • It is a common expectation for managers to lead by example in the workplace, showcasing the level of excellence needed in job tasks and professional conduct.

Qualification of Store Crew Manager:

  • High school diploma or GED required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.
  • Able to navigate varying priorities strategically.
  • Meeting state and county legal obligations by successfully completing relevant food safety training programs and passing corresponding assessments to obtain the necessary certifications.
  • It is mandatory to be certified in forklift operation.
  • Maintain compliance by keeping your food safety certifications current through continuing education and registering with the appropriate agency if necessary.
  • Shows a great deal of urgency in completing tasks and is highly skilled in organization.
  • Displays superior customer service skills.
  • Skill in following through on given directions effectively.
  • Must be equipped with proper cashier handling knowledge.
  • Proficient with MS Word, Excel, and Outlook needed.

Benefits of Store Crew Manager:

  • Birthday Bonus Pay
  • Compensation for five holidays with closed stores
  • The entitlement to Paid Time Off, which includes sick leave and vacation days, grows in correlation with the length of employment
  • Paid Nutrition Education
  • As part of the Good4u Crew, members can enjoy reduced prices and savings on a variety of products through the special discount program
  • Scheduled, Regular Salary Enhancements
  • Development opportunities for advancing one's career and personal growth
  • Program that emphasizes the importance of both physical and emotional wellness
  • The Workforce Support Network (WSN) is a program that provides employees with access to support services to help them manage and address various challenges they may face
  • Employee Referral Program
  • Health, dental, and vision insurance policies
  • Paid Parental Leave
  • The inclusion of paid medical leave in the company's short-term disability insurance benefits aims to alleviate financial concerns during periods of ill health
  • Short-term disability insurance, provided by the company, is a benefit for employees experiencing short-lived periods of inability to work
  • Company-sponsored life insurance is a benefit extended to employees at no cost to them
  • Hospital indemnity, accident insurance, long-term disability insurance, and term life insurance are some of the voluntary benefits that individuals can opt for
  • An optional company match is available for the 401k retirement savings plan provided by the company
  • This type of FSA enables individuals to designate a portion of their income towards medical and dependent care expenditures before any taxes are applied
  • Participants in the HSA with Company Match can contribute pre-tax dollars to their account, and the employer may provide a matching contribution, similar to a retirement savings plan, which can help grow the account balance faster

Top Searches

Grocery stores near Aurora, CO

Flexible part time jobs near me Aurora, CO

Urgent jobs hiring near Aurora, CO

Jobs hiring near Aurora, CO

Seasonal jobs near me

Grocery job positions in Aurora, CO

Top grocery stores near me Aurora, CO

Jobs opening near Aurora

Grocery store vacancies in Aurora, CO

Entry level jobs near Aurora, CO

Store Crew Manager jobs near me

Store Crew Manager jobs hiring near me

Store Crew Manager jobs at Natural Grocers

Store Crew Manager jobs

Job seekers searching for Natural Grocers

Natural Grocers jobs hiring near me

Natural Grocers jobs near me

Job search in Natural Grocers

Jobs hiring in Natural Grocers

Jobs hiring in Aurora for Natural Grocers

Natural Grocers jobs in Aurora, CO

Natural Grocers jobs hiring in Aurora

Trending Searches in Aurora, CO

Store Crew Manager job openings in CO

Store Crew Manager jobs hiring in Aurora

Store Crew Manager jobs in Aurora, CO

Store Crew Manager jobs hiring in Aurora, CO

Store Crew Manager jobs near me in Aurora, CO

Jobs currently in Demand

Job listings in Aurora

Grocery store jobs near me Aurora

Hiring for Natural Grocers in Aurora

Natural Grocers employment in CO

Store Crew Manager hiring in Aurora

Natural Grocers vacancies in Aurora

Jobs near Aurora, CO

Careers in Aurora

Jobs hiring immediately in Aurora, CO

Store Crew Manager jobs hiring near me Aurora, CO

Searches you may like

Supermarket jobs hiring immediately

Entry level supermarket jobs

Retail grocery jobs Aurora, CO

Supermarket jobs Aurora, CO

Supermarket shelf stocking jobs

Overnight supermarket jobs

Grocery associate jobs Aurora, CO

Grocery store jobs flexible schedule

Part time grocery store jobs near me

Grocery store jobs with no experience