Food Service Crew Member

Job Summary of Food Service Crew Member:

Committed to delivering a superior customer experience by providing attentive, amiable, and knowledgeable service, addressing customer queries and offering suggestions through suggestive selling; assisting the Food Service Manager in the day-to-day operations of the Food Service department; preserving a well-maintained, clean, and visually appealing department with an emphasis on product preparation and secure handling; executing additional responsibilities efficiently and securely in line with Company policies.

Qualifications of Food Service Crew Member:

• The ability to proficiently read, write, speak, analyze, interpret, and understand the English language denotes a high level of competency in these areas.
• Mastery of basic math skills.
• Obligation to remain upright and ambulatory throughout the entire shift.
• Skill in standing, bending, twisting, reaching, pushing, pulling, and routinely lifting items weighing 25 pounds, with the occasional need to elevate loads up to 60 pounds.
• Skill in managing fresh, dried, or processed items, spices, and powdered substances without allergic reactions.
• Ability to withstand exposure to dust and chemicals while engaging in everyday cleaning responsibilities.
• Capacity for interacting with customers in a warm and helpful manner. Capacity for working together harmoniously with others.
• Familiarity with the operation of the typical equipment utilized in the Food Service Department and other essential machinery. Proficiency in working all assigned shifts and following timekeeping regulations.

Responsibilities of Food Service Crew Member:

• Maintain a clean, neat, organized, and safe work environment. Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
• Keep floor clear of debris and spills. Greet all Customers and provide them with prompt and courteous service. Promote for sale any current charitable promotions to Customers.
• Maintain acceptable shelf, case and display conditions by stocking, cleaning, straightening and rotating product.
• Prepare product, including salads, sandwiches, chicken, pizza, and pasta, entrees, catering orders, etc. according to recipe and established Company standards.
• Check to ensure that proper temperatures are maintained in the display cases, steam tables, during heating and cooling of product and in all storage areas.
• Follow approved procedures for receiving and storing product to ensure quality protection and product rotation. Handle damaged and unsaleable product according to Company policy.
• Maintain signage on all items to alert customers to product choices and ingredients. Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Food Service operation.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
• Operate equipment as required by department, including slicer, scale, can opener, wrapping machine, rotisserie, fryolator, cheese grater/cutter, case cutter, and stove/oven.
• Follow approved procedures for receiving, code dating, preparing, storing, and price marking, arranging, and restocking products to ensure quality, accuracy and product rotation and protection.
• Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food. Regularly lift, pull, push and rotate equipment and merchandise that weights 25 lbs. and occasionally weights up to 60 lbs.
• Unload trucks and transport merchandise to Food Service Department that weights 25 lbs.
• and that occasionally weights 60 lbs.
• Stand in Food Service Department for duration of scheduled shift, which may exceed 8 hours per day. Understand and adhere to Company shrink guidelines as relates to Food Service operations.
• Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
• Complete all applicable department training programs. Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Maintain punctual and regular attendance. Work overtime as assigned. Work cooperatively with others. Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines. Perform other duties as assigned.