Evening Manager

Job Summary:

To effectively direct and manage all aspects of the store in the absence of the store manager.

Responsibilities:

• To assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.
• Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
• To maintain a housekeeping program which ensures an orderly and clean store that is pleasing to the customer's eye.
• Maintain the building and equipment to meet maximum safety operations.
• Responsible for optimal freshness of all products and proper merchandising to achieve maximum sales and profits.
• To implement and maintain effective fire and safety programs set forth by Risk Management.
• Implement and maintain effective security standards inside and outside of the store, which are set forth by the Loss Prevention Department.
• To greet all customers and thank them for their patronage.
• To conduct store refrigeration checks throughout the evening.
• To oversee all aspects of the store during the evening hours in the absence of the store manager.
• To abide by all company policies as stated in the Employee Handbook.
• To help in the cash office as needed, such as covering breaks/lunches as well as verification of bank deposits.
• To assist in any department in the store on an as needed basis.
• To communicate any problems that occur in the evening to the store manager or the department managers.
• To assist in all aspects of the grocery department including but not limited to building displays, merchandising, signage, collecting carts, and general stocking.

Qualification:

• Minimum requirement of a high school education. A college education is helpful but not required.
• At least 1 year of management experience in a retail environment is required.
• Must possess the ability to make critical decisions and to provide effective leadership.
• Must possess excellent communication skills in order to deal with customers and other employees.
• Must be able to lift up to fifty pounds (50 lbs.) approximately thirty percent (30%) of the time.
• Must have the ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage. The top racking process may be 20% of the time working in the aisles during the shift.
• Must have the ability to operate a pallet jack, step carts, and the Big Joe.