Dairy Department Associate

Job Summary of Dairy Department Associate:

The Dairy Department Associate works closely with the Dairy/Frozen Manager to support the smooth operation and overall profitability of the department. This role includes stocking and rotating merchandise in the dairy and frozen sections to uphold freshness, product availability, and visual quality. The position also requires unloading shipments, reviewing expiration dates, organizing displays, and ensuring pricing and labels are correct.

Responsibilities of Dairy Department Associate:

• Providing world class customer service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Creating inviting, full and shoppable departments.
• Assisting the department manager in ordering for the dairy and frozen departments and maintaining accurate inventory levels.
• Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Ensuring all in-stock products/conditions meet company standards.
• Offering and following up on special orders.
• Merchandising shelves, endcaps and dynamic displays.
• Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Assisting in training and monitoring of department personnel including assigning and following up on tasks.
• Conducting active and passive demos.
• Working with the department managers to address performance issues within the department.
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Answering customer questions per company standards and policies, including the use of health supportive statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
• This position has limited manager on duty responsibilities but is never intended to be the overall manager on duty for the store.

Qualifications of Dairy Department Associate:

• Preference is given to individuals who have completed high school, earned a GED, or have an equivalent qualification.
• Candidates with a background in natural foods are particularly encouraged to apply, with an ideal candidate having at least one year of experience in a grocery or retail capacity.
• Substantial consideration given to those with prior supervision background.
• Successfully completing essential food safety training programs and certifications as mandated by legislation and ensuring ongoing compliance by renewing and registering certifications as needed.
• Showing competency in adapting to fluctuating demands and remaining attentive to the task at hand.
• Cultivate a mindset that prioritizes efficiency and promptness in task completion.
• Have strong skills in providing excellent customer care.
• Highly systematic with a remarkable dedication to precision.
• Capability in comprehending and executing directives in a thorough manner.
• Proficient in cashier tasks and skilled in accurate currency counting is a prerequisite.
• Has a solid command of MS Word, Excel, and Outlook

Benefits of Dairy Department Associate:

• Birthday bonus pay
• Compensation for five holidays when the stores are shut
• Escalating benefits of paid time off, like sick days and vacation, that advance in accordance with an individual's accumulated years of service
• Paid nutrition education
• Discount privilege offered to the staff of Good4u
• Npower offers a customer appreciation and rewards program that acknowledges its clients and offers them perks in return
• Consistent salary enhancements at predetermined times
• Progression possibilities and professional growth
• A health and wellness initiative
• EAPs provide a range of services such as mental health counseling, financial advice, and legal assistance
• Employee referral program
• Having medical, dental, and vision insurance can give individuals peace of mind knowing that they have financial assistance to help cover the costs of healthcare services when needed
• Paid parental leave
• The utilization of company-funded short-term disability insurance enables the provision of paid medical leave, assisting employees in meeting their financial obligations during periods of ill health
• Short-term disability insurance underwritten by a company is a form of protection that employers offer to their workforce to assist them financially during temporary disabilities preventing them from working
• Life insurance policy supported by the employer
• Offering voluntary benefits such as hospital indemnity coverage, accident insurance, long-term disability insurance, and term life insurance gives employees the chance to customize their insurance portfolios according to their needs and preferences. These additional benefits provide employees with comprehensive coverage and support in various circumstances
• A retirement saving plan (401k) with a flexible employer contribution policy
• By utilizing a healthcare and dependent care FSA, individuals can effectively manage their medical and childcare expenses while saving on taxes
• Health savings account (HSA) with added company contributions

Physical requirements of Dairy Department Associate:

• Applicants should possess the capability to lift objects consistently weighing up to 10 lbs., frequently handle 11-20 lbs., and occasionally manage loads of 21-50 lbs. Additionally, there is a need to be able to occasionally lift or carry items weighing 51-100 lbs. with the support of a team. This involves a range of lifting tasks of different intensities, from light to heavy weights, sometimes requiring collaborative lifting efforts.
• Required to frequently apply strength in pushing or pulling objects up to 15 pounds and occasionally handle items weighing between 16 and 100 pounds.
• Ability to operate a computer for tasks such as inputting data and utilizing a mouse may be required intermittently.
• The ability to maintain a constant walking pace, remain standing, and perform intricate hand tasks is required throughout the shift.
• The job demands the ability to regularly reach above chest level.
• Must be capable of sitting, squatting, kneeling, and climbing when the situation demands.
• Ability to work regularly with cutting tools, equipment, dust, fumes, and crowded conditions is essential.
• Capable of managing work situations that involve noise, cold, heat, moisture, outdoor environments, heights, and physical pressure.