Quality Control Associate

Company Overview:

Since 1957, Food Lion has been dedicated to offering an uncomplicated, new, and reasonably priced shopping experience to the communities we serve. With a workforce of 82,000, we serve over 10 million customers weekly across 10 states in the Southeastern and Mid-Atlantic regions. This role is crucial in upholding our mission by creating a secure, tidy, and positive atmosphere for customers while sticking to company standards and practices.

Role and Responsibilities of Quality Control Associate:

Your role as a Quality Control Associate revolves around maintaining a clean, safe, and inviting store environment, while also focusing on shrink reduction and upholding Food Lion's regulatory standards. Your dedication to these tasks significantly influences customer satisfaction and operational efficiency.

• Preserve a high-energy customer-focused environment with a concentration on quick, friendly, and precise service.
• Be respectful and offer assistance in a friendly manner to your colleagues.
• Maintain cleanliness of floors during times when vendors are not scheduled.
• Execute weekly sanitation measures for the Produce, Market, and Deli Departments.
• Straighten up and manage the store utility closet.
• Efficient task performance is crucial for cost reduction and productivity enhancement.
• Uphold sanitation standards and follow the daily QA checklist to ensure quality assurance.
• Observe standard practices for handling and eliminating dangerous waste materials.
• Comply with the regulations, directives, and standard protocols implemented by Food Lion.
• Comply with the prescribed rules and regulations in place to maintain Food Safety and Workplace Safety standards.
• Correct any unsafe conditions you come across and then notify the Manager on Duty as soon as possible.
• Follow all local, state, and federal regulations to ensure that legal standards are being met.
• Project a professional and well-kept image by wearing the approved Food Lion uniform and visibly showcasing your name badge.
• Attain proficiency in Computer Based Training (CBT), Training Packets, and Training Aids.
• Complete any additional obligations as directed.

Required Skills and Experience of Quality Control Associate:

• Having completed high school or a similar educational program is preferable.
• Showcasing impressive competencies in establishing relationships, arranging duties, articulating messages effectively, and providing top-notch customer service.
• Having the skill and motivation to learn numerous tasks and technical job demands effectively.
• Capability to employ technical information in problem-solving scenarios.
• Being of the required age is a fundamental requirement for engaging in particular job functions.
• Having the capability to fulfill the physical requirements of the job, with or without reasonable adjustments.

Physical Requirements of Quality Control Associate:

• Skills in utilizing computers and other communication systems are needed to carry out job functions.
• Perform redundant hand and arm activities.
• Bend consistently and raise items weighing up to 15 lbs, with frequent lifting of 25 lbs, and occasional lifting of up to 50 lbs.
• Transport items up to 75 lbs by either pushing or pulling when required.
• Stay upright at all times, punctuated by frequent walks.
• Handle the arrangement of cleaning and wrapping resources, along with a variety of fresh produce, indoor greenery, and household disinfectants.
• Employ hands to handle cash and operate registers, lottery machines, scanners, and calculators.
• Regularly reaching and grasping objects at the waist, with occasional movements above or below.
• Reach the established quotas for activity and output.
• Function in intense temperatures, whether hot or cold, for intervals lasting a maximum of 20 minutes at a time.
• Possess the visual capability to validate identification, checks, invoices, and relevant documents.

Compensation and Benefits of Quality Control Associate:

• A competitive salary, coupled with benefits, is extended to full-time associates.
• Prospects for advancing one's career and honing professional capabilities.
• Comprehensive health coverage, paid time off, and various other benefits for staff members.

About Food Lion:

Food Lion is committed to providing fresh and budget-friendly grocery options while also delivering exceptional customer service to the communities we serve. Since its inception in 1957, the company's success has been founded on principles of integrity, accountability, and care for both customers and associates. Equal employment opportunities are extended to all applicants and staff members, regardless of race, religion, gender, or age. Food Lion prides itself on creating a supportive and inclusive work environment that enables associates to thrive and advance in their professional journeys.