Store Team Member

Store Team Member

Job Summary of Store Team Member:

This role is primarily concerned with delivering a friendly and efficient customer service experience in a dynamic retail setting. Key duties include managing the register, restocking merchandise, maintaining cleanliness, and assisting with various store operations. The individual will be cross-trained in different roles to help the store team and ensure the location is always operational and inviting to customers.

Job duties and expected responsibilities:

• Ensure guests feel welcomed with a friendly greeting and receive unparalleled customer service.
• Quickly and precisely operate the cash register while maintaining a friendly and positive demeanor.
• Maintain in-stock conditions by stocking shelves, coolers, and freezers with products for customer convenience.
• Take necessary precautions to uphold food safety standards when preparing coffee and associated items.
• Keep the store clean at all times, which includes the sales floors, food preparation areas, and restroom facilities.
• Skillfully handle a swiftly changing landscape and provide assistance to team members as needed.
• Collaborate with team members on assigned tasks and follow directives from store leadership.
• Working at nearby locations might be necessary to provide assistance for operations.

Qualifications and Experience of Store Team Member:

• No formal education requirements stipulated; preference given to those with a high school diploma or GED.
• Candidates with 3-6 months of experience in retail, food service, or guest service are preferred.
• While it is recommended, a ServSafe or food safety certification is not mandatory.
• Comfortable engaging with patrons and coworkers in a customer-facing capacity.
• Displaying energy, adaptability, a team-player attitude, and basic computer skills can be advantageous.

The Upsides of the Position:

• Competitive wages
• The earned wage access program offers employees the opportunity to access funds that they have already earned, helping them to avoid financial hardships and meet their immediate financial obligations
• An employer-matched 401(k) program is designed to incentivize employees to save for retirement by providing additional funds from the company based on the employee’s contributions
• Team member discounts
• Flexible scheduling
• Tuition reimbursement
• Employee assistance program
• Full-time staff members can avail themselves of additional benefits on top of their regular entitlements

About Company:

Cumberland Farms is part of the EG America family of brands, a leading convenience store retailer with over 1,500 locations across the United States. Headquartered in Westborough, Massachusetts, EG America operates under multiple store banners, including Cumberland Farms, Turkey Hill, Kwik Shop, and Loaf N Jug. The Cumberland Farms is committed to delivering quality products and exceptional guest service while fostering a positive and inclusive workplace.