Sales & Checkout Associate

Job Summary of Sales & Checkout Associate:

As a Sales & Checkout Associate, you will deliver efficient and welcoming checkout service, process transactions with accuracy, and keep your workstation neat and organized. By assisting customers and providing quality service, you help create a positive shopping experience.

Responsibilities of Sales & Checkout Associate:

• Comply with and follow all company policies and procedures that have been put in place.
• Clean Service Desk/Kiosk.
• Ensure that your personal appearance is always neat and well-maintained, following the company's guidelines on personal grooming.
• Support in unique projects and fulfill other obligations as directed by supervisors.
• Implement strategies in alignment with MPP guidelines to boost overall productivity levels.
• - Ensure adherence to all safety guidelines provided by the company.
• Address any needed equipment repairs or maintenance work. Ensure the work area is clean and safe by removing debris and hazards.
• Maintain a level of fairness, dignity, and respect in all dealings with colleagues.
• Execute accurate price inspection tasks.
• Manage the excessive consumption of store provisions including ribbons, receipt tape, bags, and cleaning items.
• Keep a written record of price discrepancies or items not registered in the electronic point-of-sale terminal on the designated forms, and promptly request price verifications as stipulated by company guidelines.
• Validate customer identifications and comply with regulations concerning check acceptance and the sale of tobacco/alcoholic products in the store.
• Comply with the company's instructions concerning an overflow of cash in the registers and organize a cash collection as per company policy.
• Abide by security regulations by remaining watchful and aware of the behavior and actions of clientele.
• Inform the manager or security of any suspicious behavior.
• Administer the processing of various forms of accepted transactions at the store, including cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union, in strict adherence to company guidelines and legal requirements.
• Safeguard the register at all times when not in attendance to protect the company's assets.
• Ensure equipment remains operational by observing proper care and notifying authorities promptly of any malfunctions.
• On a regular basis, follow and uphold the general housekeeping and sanitation standards according to store policy and state and local health codes.
• Possess the ability to recognize and distinguish between the various types of produce items offered at the store, including being knowledgeable about the differences between different varieties within the same category, such as apples or lettuces.
• Regularly perform functions as a cashier and service associate.
• Execute tasks as directed

Qualifications of Sales & Checkout Associate:

• Excelling in communication and customer service is fundamental for client satisfaction and retention.
• Performing designated tasks within the job necessitates meeting the required age standards.
• Proved proficiency and keenness in embracing multiple tasks and technical needs associated with the role.
• Showed competency in meeting the technical specifications needed for the position.
• Provide timely and courteous service to all patrons.
• Ensure top-notch and hospitable customer support.
• Accurately record the customer's items by scanning them directly into the cash register.
• Receive payment in cash, by check, or through electronic means from clients and issue accurate change according to company policies.
• Offer refunds to clients and employees using established protocols.
• Meeting the physical expectations of the position is essential, with the option of reasonable accommodations available.
• Adhere to Anti-Money Laundering protocols to deter illicit activities when processing Western Union, money orders, prepaid cards, and check cashing transactions.
• Prerequisite Training:
• Successfully gone through the Cashier/Service Associate training packet

Physical Requirements of Sales & Checkout Associate:

• Perform regular tasks involving the handling of currency, including paper bills and coins, while also operating various equipment like a cash register, lottery terminal, scanner, computer, and calculator using hands.
• Continuously perform bending and lifting activities with products weighing up to 15 pounds, handling 25 pounds regularly, and occasionally dealing with loads up to 50 pounds.
• Lift and transport objects weighing up to 75 pounds intermittently.
• Regularly stretching and grabbing items positioned around the waist, with intermittent reaching above the shoulder or below the waist.
• Maintain the necessary level of activity as outlined for the position.
• Possess satisfactory vision to verify ID cards, checks, invoices, and other written documents.
• Stay upright throughout, with intermittent short walks included.