Bakery Operations Manager

Job Summary of Bakery Operations Manager:

The main duty involves effectively supervising and guiding all bakery-related functions and team members towards accomplishing the Bakery Department's targets including sales, profit margins, customer experience, and employee engagement as per the direction provided by the General Store Manager in line with the overarching purpose and service priorities.

Qualifications of Bakery Operations Manager:

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift. Ability to perform basic computer functions.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
• Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences. Ability to work in varying temperatures.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to climb a ladder to retrieve items from overhead racking and storage areas.
• Ability to interact with Customers in a friendly and helpful way. Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies. Ability to engage and lead Associates to achieve department goals.

Responsibilities of Bakery Operations Manager:

• It is essential to operate within the parameters of company policies, alongside adhering to local, state, and federal laws. This includes compliance with all regulations related to food safety, along with environmental, health, safety, and security protocols outlined by the organization and regulatory bodies.
• Complete all obligations in alignment with the HAACP and Food Handling procedures.
• Execute responsibilities in compliance with the Company's HAZCOM initiative and strictly adhere to the safety instructions stated on the labels of chemical products for their correct and safe utilization.
• Obey safety guidelines while using machinery and wear appropriate Personal Protective Equipment to safeguard against potential risks. It is crucial to adhere to all safety measures and regulations to ensure personal and environmental safety.
• Oversee the correct application of all machinery by employees, such as Personal Protective Gear.
• Adhere to emergency protocols and keep equipment in good condition, promptly informing Store Management of any equipment malfunctions.
• The operation of power equipment like slicing machines and hi-lo is restricted to individuals who are 18 years or older.
• Perform regular tasks involving the manipulation and movement of merchandise, including items that can range from 25 lbs. to 60 lbs. in weight.
• Transport merchandise from trucks to the Bakery Department, dealing with products weighing 25 lbs and occasionally handling those that weigh 60 lbs. Ensure accurate maintenance of all temperature logs and production sheets.
• Create and uphold a suitable cleaning schedule for the whole department. Attain and keep up a Food Safety Certification recognized by the Company after successfully finishing training.
• Ensure all customers are greeted with friendliness and receive efficient and respectful customer service.
• Aid in the orientation process for new department Associates, which involves interviewing, hiring, and training, while ensuring compliance with Company policies and legal requirements.
• Ensure transparent communication and promote teamwork with all corporate collaborators.
• Direct team members to cooperate synergistically while cultivating enthusiasm, allegiance, and inventiveness. Try out new products and seasonal bestsellers to ignite Customer interest and desire. Motivate and appreciate employees to ensure a positive Customer Interaction.
• Exhibit a professional outlook and set a constructive example for team members in the department, aligning with the Company Dress Code Policy. Keep a check on the Unit Price Labels for each item to ensure accuracy and currency. Supervise the sanitation and arrangement of the Bakery storage zone to ensure readiness for the next shift activities, such as creating bales, managing reclamation, plastic items, and pallets.
• Ensure all items are consistently restocked and rearranged in accordance with tag distribution and department guidelines across display cases, shelves, and other appropriate showcases.
• Ensure compliance with company guidelines or specific instructions by arranging and facing all products appropriately. Verify that sale items are labeled correctly, adhering to both Company protocols and legal requirements. Demonstrate competence in utilizing necessary applications and staying current with technology pertinent to Bakery Operations. Validate the accuracy of invoices against the actual received products.
• Ensure the accuracy, completeness, and proper retention of all records and reports in alignment with Company policy.
• Guarantee the excellence of all received goods and store them appropriately in designated storage spaces.
• Confirm the precision of item pricing, the functionality of item tracking mechanisms, and the proper placement of items on shelves. Moreover, guarantee that protocols for reclaiming or reinstating products to stock are followed according to Company policies.
• Verify that in-store pricing procedures and transfers within the store are implemented as per the Company's guidelines.
• Ensure awareness of and adherence to the Local, State, and Federal regulations governing Bakery Operations.
• Grasp the importance of departmental financials and adjust departmental activities to meet goals effectively. Comply with the Company's guidelines on shrinkage in Bakery Operations.
• Consistently uphold and reinforce the enforcement of established department and Company guidelines.
• Maintain a sufficient number of employees to cater to the projected sales volume and customer experience standards.
• Engage in the department's training programs and fulfill all requirements. Ensure regular and on-time attendance and be prepared to work overtime when needed. Execute tasks while following the guidelines established by the Local, State, and Federal Department of Labor regarding workers who are minors.
• Aid as necessary in the creation of food products, catering arrangements, and specialized requests. Fulfill any additional duties as instructed.