Assistant Fresh Foods Manager

Job Summary of Assistant Fresh Foods Manager:

In the store hierarchy, the Assistant Fresh Foods Manager holds the second-highest position and is tasked with managing, training, and monitoring all department staff to ensure the store's success.

Responsibilities of Assistant Fresh Foods Manager:

• Guests are welcomed and looked after per the organization's standards for providing exceptional customer experiences.
• Exhibiting professionalism and demonstrating effective leadership are pivotal responsibilities for all company managers.
• The company adheres to its policies when addressing customer complaints.
• The store entices customers with its inviting layout and engaging displays.
• The merchandise that customers want to buy is currently on hand.
• Special requests are handled properly and in accordance with the company's rules.
• Guarantees that the phone is answered in accordance with company standards and dedicates a significant portion of their schedule to assisting customers, managing staff, and tending to departmental requirements.
• Teaching staff members the art of exceptional customer service delivery and ensuring they are responsible for their performance.
• Making sure that the employees meet the required state or county certifications and registration for food safety.
• The Assistant Fresh Foods Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas:
• Analysis of store and department sales efficiency through the Sales per Labor Hour Ratio
• Mean Ticket Cost, Client Base, and Expenses for Produce Goods
• EBITDA
• Ensures that orders are made through the designated vendors to access the suitable discounts and manage profit margins effectively.
• Keeps stock levels in line with company standards for availability
• Monitoring the assortment of products in inventory, including:
• Systematic assessment of departments to maintain top-selling merchandise and weed out extremely slow-moving items
• The company's standard procedure includes the introduction of new products.
• Maintains company standards by properly rotating and stocking perishable items.
• Markdowns are managed following the standard operating procedures of the company.
• Tasked with assisting the Store Manager in the recruitment, training, and management of all store associates to meet company standards.
• Staff members are educated, assigned roles, and expected to fulfill responsibilities.
• Verifies that the master and daily schedules are precise, detailed, and tailored to meet the store's demands. Ensures schedules are promptly posted and assigns daily tasks utilizing company-provided task sheets.
• Collaborates with departmental leaders to deploy staff for daily task completion.
• Provides training and guidance to employees to create a seamless store environment and offer customer support across all sections.
• Works with managers in different departments to ensure that staff members are trained in a variety of tasks.
• Collaborating with employees to guarantee sufficient understanding of products to fulfill customer requirements, educating staff on how to locate solutions to customer inquiries through store tools and references.
• Aids the Store Manager in finalizing and executing performance assessments for all store personnel with the participation of department supervisors. Assists in approving salary raises when deemed fitting.
• Collaborates with department managers to interview and recruit new personnel to address store staffing needs.
• Ensures that all performance and disciplinary issues are addressed appropriately and on time, collaborating with Human Resources as required.
• Maintains an unambiguous and effective channel of communication with store employees, including supporting in the facilitation of monthly staff meetings and circulating company information.
• Obligated to ensure that safety guidelines are consistently followed.
• Takes the necessary steps to ensure timely completion of Ulti-time edits.
• Accountable for aiding the Store Manager in training, coaching, and nurturing store associates.
• The focus is on staff members increasing their understanding of nutrition and product knowledge.
• He or she, alongside store personnel, responds to customer inquiries in adherence to company regulations, incorporating Structure/Function statements and statements of nutritional support as necessary.
• Handles operational responsibilities adeptly, including managing daily schedules, checklists, and opening and closing tasks.
• Validates the punctual completion of store paperwork and reports, such as the Monthly Manager's Report.
• Efficiently meets expectations when completing the DSR and Manager's Cash.
• Assists with department manager calls and ensures lunch and break schedules are covered during shifts.
• Addressing various challenges that can disrupt daily business operations, such as managing loiterers, addressing solicitation concerns, responding to emergency weather situations, and enforcing proper restroom conduct.
• Adheres to a store-driven schedule that includes working evenings and weekends, and being scheduled for a total of 45 hours each week.
• Instructs the staff on ways to show support for decisions made by the home office, attentively follows instructions from headquarters, and ensures the proper completion of assigned tasks.
• Reads and complies with messages (memoranda, telefacsimiles, electronic correspondence) from the main office while off-site.
• Adapts easily to evolving job requirements to achieve objectives.
• It is a common expectation for managers to lead by example in the workplace, showcasing the level of excellence needed in job tasks and professional conduct.

Qualification of Assistant Fresh Foods Manager:

• High school diploma or GED required 1-2 years management experience in grocery and/or related retail experience, natural foods industry a plus.
• Proficient at adjusting to changing priority tasks.
• Successfully passing the necessary food safety training courses and assessments to acquire certifications as required by state and county laws.
• The requirement for operating a forklift includes obtaining certification.
• Ensure adherence to food safety standards by updating your certifications through continuous education and registering with the appropriate governing body when required.
• Shows a great deal of urgency in completing tasks and is highly skilled in organization.
• Exhibits adeptness in handling customer service matters effectively.
• Aptitude for receiving direction and carrying out tasks accordingly.
• Needs to have completed cashier training.
• Experience with MS Word, Excel, and Outlook is required.

Benefits of Assistant Fresh Foods Manager:

• Birthday Bonus Pay
• Compensation for five holidays with closed stores
• The accumulation of Paid Time Off, encompassing both sick leave and vacation entitlements, augments progressively with the duration of one's service
• Paid Nutrition Education
• By participating in the Good4u Crew Member Discount program, members can take advantage of cost-effective deals and promotions on selected items
• Prearranged, Recurring Compensation Raises
• Career development possibilities and chances for progression within an organization
• Initiative focused on promoting overall well-being and vitality
• The Workforce Assistance Initiative (WAI) offers employees access to resources and support to help them cope with challenges in their personal and professional lives
• Employee Referral Program
• Health, dental, and vision insurance policies
• Paid Parental Leave
• The company's short-term disability coverage includes paid medical leave to support employees facing health-related absences
• Employer-supported short-term disability insurance is designed to assist employees during brief periods of incapacity to work
• The organization covers the cost of life insurance for its employees
• Included in the voluntary benefits are hospital indemnity, accident insurance, long-term disability insurance, and term life insurance
• Employees have access to a 401k retirement savings plan that includes a voluntary company matching contribution
• An FSA for healthcare and dependent care permits participants to allocate income before taxes are deducted, specifically designated for medical and childcare costs
• A Health Savings Account (HSA) with Company Match refers to an account that allows individuals to save money to cover qualified medical expenses, with the additional benefit of the employer matching some or all of the contributions made by the individual