Food Service Assistant

Job Summary of Food Service Assistant:

It is the Food Service Assistant responsibility to maintain the stock and sanitation of food service displays while serving customers with a helpful and upbeat attitude. Compliance with the procedures outlined by the Food Service Department is a key requirement for this position.

Responsibilities of Food Service Assistant:

• Safeguards the hygiene of food service countertops, storage locations, and workspace to ensure a secure setting; this entails sanitizing shelves and products, preventing floors from containing any liquid spills or accumulated water, and clearing away any potentially harmful debris on the floor by sweeping it.
• Sets up food service showcases according to the schematics provided by the Food Service Department, focusing on proper item placement and pricing precision.
• Reviews the regular rotation of all food service items, with a key emphasis on recognizing expired stock and removing items that are outdated or spoiled.
• Handles customer inquiries effectively and supports customers in their shopping needs, offering guidance and assistance in choosing products; involves the promotion of related products.
• Checks, assesses, and registers goods to confirm the correctness of shipping, climate control, and standard.
• Oversees the promotional signage at the checkout, guaranteeing a range of recipe cards, product coupons, marketing materials, and information on accompanying food items.
• Involves the use of various tools including knives, scales, wrappers, compactors, waste disposals, pallet jacks, and hand trucks.
• Gets ready a variety of food service items by choosing the suitable components and observing the correct cooking periods for the specific product.
• Applies knowledge of scales and measures of weight to correctly weigh and identify products.
• Involvement in pre-inventory readiness, encompassing managing backroom inventory and confirming tag accuracy with products.
• Demonstrates deep product knowledge and skills in product preparation consistently.
• Regularly inspects the department to uphold a tidy and sanitary appearance at all times.
• Tasks beyond the regular scope of work may be delegated.

Qualification of Food Service Assistant:

• Achieving a high school diploma or comparable qualification.
• Candidates should have a background in grocery retail, ideally with 1-2 years of experience, focusing on familiarity with Food Service department practices.
• Previous experience in a natural foods industry is a plus.
• It is essential to always deliver the utmost level of customer care.
• Capability to thrive in a fast-paced retail environment that undergoes frequent changes, alongside a diverse team of professionals.
• Showing the ability to step up and take charge in challenging situations is a must.
• Being versatile in navigating through diverse scenarios.
• Proficiency in paying close attention to details is essential, coupled with the skill to prioritize tasks and meet set timelines.
• Outstanding verbal communication and interpersonal aptitude for engaging with peers and senior executives from various areas within the organization.
• Multitasking proficiency and adept organizational capabilities are fundamental requirements.
• Required to lead, assist, and play a role in advancing team aspirations.
• Willingness to adjust working hours and days based on the requirements of the company.
• Familiarity with the health department rules and regulations applicable to a grocery retail setting is required.
• Having a foundational understanding of math, weights, and measures is required.
• Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
• Ability to cut and weigh a variety of meats, salads, and cheeses as required.

Job Function Analysis of Food Service Assistant:

Physical Demands:

• Allocate only a small amount of time, typically 1-2 hours, to be present there
• The task involves standing continuously without breaks for a duration ranging from 1 to 8 hours
• Engage in uninterrupted walking sessions ranging from 2 to 8 hours
• Engage in frequent drives lasting between 2 and 4 hours
• Balance Frequently 34-66%
• Bend Occasionally 1-33%
• Scale (2-6 ft) Periodically ranging from 1-33%
• Crawl Occasionally 1-33%
• Crouch/Squat Occasionally 1-33%
• Kneel Occasionally 1-33%
• Participate in regular reaching activities, including reaching forward and above your head, accounting for a significant portion of your movements, between 34% and 66%
• Twisting at the waist to a 45-degree angle may occur infrequently

Lifting/Carrying:

• 10 lbs. At times, between 1-33%
• 25 pounds, with sporadic occurrences between 1 and 33 percent
• In the range of 26-50 pounds, occasionally utilized within a 1-33% frequency
• Within the weight range of 51 to 100 lbs, the likelihood of occurrence is always present, never absent

Repetitive Motion:

• The act of grasping objects is commonly observed at a rate ranging from 34% to 66% among the population
• Fine hand movements sometimes between 1% to 33%
• The act of exerting force to drag or push items makes up a portion of activity up to 33%
• The percentage of lower extremities never drops to zero