Store Checker

Job Summary of Store Checker:

As a Store Checker, you will join a dynamic and forward-thinking brand known for its exceptional customer service standards. We seek individuals with friendly demeanors who thrive in a high-energy, customer-centric setting. The role involves delivering prompt and pleasant service, addressing customer inquiries, and managing transactions using a cash register. Other responsibilities may include packaging items, assisting with drive-up or carry-out services, and restocking merchandise as required. Key competencies for success encompass collaboration, a proactive approach to learning and development, goal-driven attitude, customer orientation, and adherence to professional standards.

Responsibilities of Store Checker:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product, (where applicable).
• Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
• Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed. Answers customer questions and concerns and follows-up with appropriate personnel.
• Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
• Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
• Required to know value, look-up numbers, department numbers, and features of items for which money is received.
• Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.
• Perceives immediate surroundings for customer needs and problems for store safety and security.
• Communicates clearly and distinctly on the intercom or telephone system.
• Reviews weekly store ad to note price changes and sale items.
• Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
• Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).
• May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Secondary duties and responsibilities include: assisting store management as required, knowing code dates on perishable items, changing register tape and ribbons, assisting in other areas of store, and performing other job related duties and special projects as required.

Qualifications of Store Checker:

• No prerequisites related to education or prior professional background are necessary.
• Skill to execute specific guidelines accurately
• Proficiency in performing mathematical operations
• Being able to comprehend and adhere to directions, along with recording identifying details, is a crucial skill.

Physical requirements of Store Checker:

• Capable of applying force of up to 50 pounds on a regular basis
• Capable of consistently applying a force of 10 pounds
• There is a need to meet specific visual standards and physical capabilities for different tasks.

Working conditions of Store Checker:

• Being subjected to extreme temperatures
• possible dampness
• equipment movement hazards
• Electric shock and contact with chemicals and solvents are common occupational hazards.

Tools utilized for job execution comprise:

• pallet jack
• box cutter
• cash registers
• trash compactor
• fork lift
• calculator
• telephone
• intercom
• cardboard compactor
• copier and fax.