Food Service Crew Member

Job Summary of Food Service Crew Member:

The Food Service Crew Member is responsible for keeping all food service cases stocked and clean during business hours. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Food Service Department.

Responsibilities of Food Service Crew Member:

• Secures the cleanliness of food service units, storage facilities, and work areas to ensure a safe environment; this includes tasks such as organizing shelves and merchandise, preventing floors from having any liquid spills or excess water, and removing hazardous debris from the ground by sweeping.
• Responsible for stocking and arranging food items in showcases in accordance with Food Service Department schematics, emphasizing product presentation and accurate pricing.
• Studies the rotation practices for all food service merchandise, emphasizing the detection and removal of expired stock and spoiled items.
• Demonstrates a customer-centric approach in addressing inquiries and aiding customers with their purchases, providing informative support and assistance in choosing products, with a focus on recommending additional items.
• Checks, records, and inspects products to guarantee the precision of shipping, temperature monitoring, and quality assessment.
• Checks the displays near the point of purchase to ensure a mix of recipe cards, product coupons, promotional items, and information on complimentary foods.
• Involves working with and using equipment such as knives, scales, wrappers, compactors, waste disposals, pallet jacks, and hand trucks.
• Sets up diverse food service selections by choosing the appropriate ingredients and cooking them for the correct periods.
• Applies understanding of scales and measures of weight to precisely weigh and identify products.
• Engages in pre-inventory organization, which includes handling back stock and confirming tag accuracy with items.
• Shows a constant commitment to mastering product details and preparation procedures.
• Periodically examines the department to sustain a tidy and sanitary atmosphere.
• Extra duties may be designated based on organizational requirements.

Qualification of Food Service Crew Member:

• Completing requirements for a high school diploma or an equivalent qualification.
• Experience of 1-2 years in grocery retail is highly valued, particularly in relation to Food Service department tasks and protocols.
• Previous experience in a natural foods industry is a plus.
• Ensure unwavering dedication to top-quality customer service.
• Ability to adjust smoothly to the dynamic conditions of high-volume retail settings, working harmoniously within a team that spans across different functions.
• Possessing the aptitude to handle unexpected problems is necessary.
• Ability to modify behavior and approach based on different situations.
• A strong focus on precision is a must, along with the ability to prioritize tasks and ensure timely completion.
• Strong verbal communication and interpersonal skills for effectively engaging with peers as well as senior management across different areas of the company.
• It is of utmost importance to possess the capability to multitask and exhibit exceptional organizational skills.
• Essential to have the skills to lead the team, provide support, and contribute to collective goals.
• Capacity to adapt availability to match the fluctuating demands of the business.
• Awareness of the health department rules and regulations concerning a grocery store is necessary.
• An elementary understanding of math, weights, and measures is a prerequisite.
• Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
• Capacity to slice and weigh meats, salads, and cheeses in assorted quantities.

Job Function Analysis of Food Service Crew Member:

Physical Demands:

• Limit your time spent there to only 1-2 hours
• The job demands being in a standing position for an unbroken period of 1 to 8 hours
• Participate in walks that span between 2 and 8 hours without any interruptions
• Participate in recurrent drives of 2 to 4 hours in duration
• Balance Frequently 34-66%
• Bend Occasionally 1-33%
• Climb (2-6 ft) Periodically moving ahead, up to 33% of the time
• Crawl Occasionally 1-33%
• Crouch/Squat Occasionally 1-33%
• Kneel Occasionally 1-33%
• Utilize reaching motions regularly, including reaching forwards and overhead, accounting for a substantial percentage between 34% and 66% of the time
• Twisting at a 45-degree angle may happen on occasion

Lifting/Carrying:

• 10 lbs. Sometimes, with fluctuations of 1-33%
• Ranges between 11 and 25 pounds, with sporadic occurrences hitting 1 to 33 percent
• The weight typically ranges from 26 to 50 pounds and is occasionally utilized, not exceeding 33%
• The weight range of 51-100 lbs always holds some degree of probability, never reaching zero

Repetitive Motion:

• Between 34% and 66% of people demonstrate a tendency to grasp objects frequently with both their right and left hands
• Infrequent Use of Fine Motor Skills 1-33%
• The time spent on both pushing and pulling actions occasionally extends up to a maximum of 33%
• The lower extremities will always have some degree of presence, never disappearing entirely