Bakery Associate

Company Overview:

Southeastern Grocers (SEG) is one of the largest conventional supermarket companies in the United States. We operate stores under well-known banners such as Winn-Dixie, Harveys Supermarket, and Fresco y Más, proudly serving communities across Alabama, Florida, Georgia, Louisiana, and Mississippi. At SEG, we are committed to nourishing our communities by delivering fresh food, friendly service, and great value — all while creating a workplace where everyone feels respected, included, and empowered to grow.

Role and Responsibilities:

The Bakery Associate supports the daily operations of the bakery department by producing, packaging, and presenting fresh baked goods to customers. This role ensures excellent service, food safety, and compliance while contributing to customer satisfaction and departmental success. Key responsibilities include:

• Service (60%)
• Create a welcoming environment that increases customer confidence and loyalty.
• Maintain daily product freshness, quality, and availability.
• Offer samples, answer product-related questions, and provide suggestions.
• Fulfill customer special orders and requests promptly and accurately.
• Leadership (20%)
• Promote trust and respect through teamwork and open communication.
• Ensure compliance with all company policies and state/federal regulations.
• Financial (10%)
• Monitor and report inventory discrepancies.
• Inspect and rotate products to ensure freshness.
• Prepare, label, package, and display baked goods.
• Use production planning tools to minimize waste and shrink.
• Maintain accurate temperature logs and food safety documentation.
• Compliance & Safety (10%)
• Follow food safety standards and sanitation practices.
• Comply with USDA, DOA, and COOL labeling regulations.
• Execute recalls and withdrawals promptly and properly.
• Report safety risks, injuries, and incidents immediately.
• Ensure PPE use and safe operation of bakery equipment.
• Identify, report, and assist with remediation of unsafe equipment.

Required Skills and Experience:

• Must be at least 18 years of age.
• Authorization to work in the U.S.
• Ability to read, write, and understand English.
• Successful completion of drug screening and background check.
• Strong customer service and communication skills.
• Ability to operate bakery equipment including slicers, ovens, scales, knives, and pricing tools.

Preferred Qualifications:

• High School Diploma or GED.
• Spanish language proficiency.
• 0–3 years of experience in retail, bakery, or food service.
• Integrity, reliability, and a team-oriented attitude.

Physical & Environmental Requirements:

• Physical Demands: Regular standing, walking, bending, and lifting up to 35 lbs; occasional climbing up to 10 ft; pulling up to 250 lbs with carts or pallet jacks; repetitive hand and foot movement; ability to see, hear, and smell.
• Work Conditions: Exposure to hot, cold, and humid environments; frequent exposure to slippery surfaces, loud noise, sharp tools, and hazardous equipment; occasional exposure to fumes, cleaning chemicals, dust, and allergens.

Tools & Equipment:

• Required General Equipment: Cleaning supplies, pricing guns, scales, scanners, pallet jacks, shopping carts.
• Department-Specific Equipment: Slicers, ovens, stoves, fryers, proofer, steamers, rotisserie, wrapping equipment.
• Preferred Equipment: Baler/compactor, ladders, wire cutters, box cutters.
• Personal Protective Equipment (PPE): Goggles, gloves, cutting gloves, oven mitts, fryer gloves, back brace.

Work Schedule:

• Varied shifts including weekends, evenings, and holidays.
• Occasional travel; no overnight requirements.

Compensation and Benefits:

• Competitive wages and associate discounts.
• Friendly, inclusive, and supportive team environment.
• Career growth and training opportunities.
• Commitment to community service and excellence.

About Southeastern Grocers:

Southeastern Grocers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. Join our team and help us nourish communities with fresh food and friendly service every day.