Service Desk Assistant
Company : Safeway
Location : San Rafael, CA, 94915
Job Type : Other
Posted On : 12 February 2026
Description:
As a Service Desk Assistant at Safeway, you will be the first point of contact for our customers, assisting them with inquiries, returns, and general support to ensure a smooth and pleasant shopping experience. Your friendly attitude, clear communication, and problem-solving skills will help create positive interactions and foster customer loyalty.
We value team members who are passionate about delivering world-class service and take pride in making a difference every day. If you enjoy working in a fast-paced environment, helping others, and being part of a community-focused team, we welcome you to explore a role with us.
Qualifications:
- Excellent communication and customer service skills
- Ability to multitask and stay organized in a busy retail environment
- Basic knowledge of store operations and technology systems preferred
- A positive attitude and a passion for helping people
Benefits:
- Diverse and inclusive workplace culture
- Competitive wages
- Flexible work schedules
- Associate discounts
- Career growth and development opportunities
- Health and welfare benefits for eligible employees (Medical, Dental, 401k, and more)
- Paid vacation and time off
Responsibilities:
- Provide prompt and courteous assistance to customers at the service desk
- Handle returns, exchanges, and customer concerns efficiently
- Support store operations by managing lost and found, selling gift cards, and issuing rain checks
- Collaborate with team members and departments to ensure accurate information and seamless service
- Maintain cleanliness and organization at the service desk area
- Stay informed about store promotions, policies, and procedures
Top Searches
Job seekers searching for Safeway
Trending Searches in San Rafael, CA