Crew Clerk

Job Summary:

As a crew clerk, you will safely and effectively unload and stock products in the grocery department while providing excellent customer service. By adhering to corporate policies, food safety regulations, and sanitation protocols, you will support store operations and contribute to the upkeep of a tidy, clean, orderly, and aesthetically pleasing department. Additionally, you will help with receiving deliveries, moving inventory, and delivering polite customer or team member assistance.

Responsibilities:

• Follow approved procedures for receiving, code dating, storing, price marking, arranging, and restocking products to ensure quality and accuracy.
• Unload and secure received products in appropriate storage areas using power or hand jacks, carts, U-boats, or bossies as needed.
• Block and face all products in accordance with Company policy or as assigned.
• Ensure that featured sale merchandise is attractively signed to stimulate sales.
• Handle all product not worked to the shelf according to department standards.
• Utilize CGO and handheld terminal to maintain and order merchandise to keep product in stock.
• Maintain a clean, neat, organized, and safe work environment.
• Maintain sanitation and QA standards, including sweeping, mopping, and removing cardboard and refuse as needed.
• Operate a baler or compactor in accordance with safety guidelines.
• Perform all duties in accordance with Local, State, and Federal regulations related to Night Crew operations.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards.
• Lift, pull, push, and rotate merchandise weighing 25 lbs., and occasionally up to 50 lbs.
• Unload trucks and transport merchandise to the Grocery Department as needed.
• Stand in the designated work area for the duration of the scheduled shift, which may exceed 8 hours per day.
• Check prices and be knowledgeable about the location of items in the store.
• Understand and adhere to Company shrink guidelines related to departmental operations.
• Follow Company procedures for reclamation and the disposal of cardboard and plastic.
• Maintain communication within the department and with store leadership.
• Assist the Department Manager as needed.
• Dress and groom according to Company policy, including uniform, name badge, and hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
• Greet all Customers and provide them with prompt, courteous service and assistance.
• Observe all safety regulations when operating equipment.
• Handle damaged or return-to-stock products according to Company policy, prioritizing perishable and date-sensitive items.
• Check refrigeration equipment for proper performance and report any failure immediately (where applicable).
• Be knowledgeable about the various types of products carried in the store.
• Utilize and maintain equipment properly; report any equipment issues immediately.
• Complete all applicable department training programs.
• Perform all duties in accordance with ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Work cooperatively with others.
• Perform other duties as assigned.

Qualifications:

• Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines.
• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand and walk for the duration of a scheduled shift.
• Ability to stand, bend, twist, reach, push, pull, and regularly lift 25 lbs., and occasionally lift up to 50 lbs.
• Ability to work in varying temperatures.
• Ability to work with fresh, dried, and/or processed products, spices, and powdered substances without negative effects.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.

We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.