Bakery Helper

Company Overview:

Southeastern Grocers (SEG) is a leading supermarket chain in the U.S., operating well-known brands including Winn-Dixie, Harveys Supermarket, and Fresco y Más throughout Alabama, Florida, Georgia, Louisiana, and Mississippi. SEG is dedicated to providing fresh products, excellent value, and friendly service, while fostering a workplace where employees feel respected, included, and empowered to succeed.

Role and Responsibilities:

The Bakery Helper supports daily bakery operations by preparing, packaging, and presenting fresh baked goods. This role emphasizes food safety, high-quality products, and delivering exceptional customer service. Key responsibilities include:

• Customer Service (60%): Create a friendly and inviting environment to build customer loyalty; maintain product freshness and availability; provide product information, samples, and suggestions; accurately fulfill special orders.
• Leadership (20%): Encourage teamwork, open communication, and trust; ensure compliance with company policies and applicable state and federal regulations.
• Financial (10%): Monitor inventory and report any discrepancies; inspect and rotate products to ensure freshness; prepare, label, package, and display bakery items; use planning tools to reduce waste; maintain accurate food safety and temperature records.
• Compliance & Safety (10%): Follow food safety and sanitation guidelines; adhere to USDA, DOA, and COOL labeling requirements; manage recalls and product withdrawals appropriately; report hazards or incidents; ensure safe use of bakery equipment and PPE; assist with unsafe equipment remediation.

Required Skills and Experience:

• Minimum age of 18 years.
• Authorization to work in the U.S.
• Proficient in reading, writing, and understanding English.
• Successful completion of pre-employment drug screening and background check.
• Strong customer service and communication abilities.
• Ability to safely operate bakery equipment including slicers, ovens, scales, knives, and pricing tools.

Preferred Qualifications:

• High School Diploma or GED.
• Spanish language proficiency.
• 0–3 years of experience in retail, bakery, or food service.
• Proven integrity, reliability, and teamwork mindset.

Physical & Environmental Requirements:

• Physical Demands: Frequent standing, walking, bending, lifting up to 35 lbs; occasional climbing up to 10 ft; pulling up to 250 lbs with carts or pallet jacks; repetitive hand and foot movements; use of sight, hearing, and smell.
• Work Conditions: Exposure to hot, cold, or humid environments; slippery surfaces; loud noise; sharp tools; hazardous equipment; occasional exposure to fumes, cleaning chemicals, dust, and allergens.

Tools & Equipment:

• General: Cleaning supplies, pricing guns, scales, scanners, pallet jacks, shopping carts.
• Bakery-Specific: Slicers, ovens, stoves, fryers, proofer, steamers, rotisserie, wrapping equipment.
• Preferred: Baler/compactor, ladders, wire cutters, box cutters.
• PPE: Goggles, gloves, cutting gloves, oven mitts, fryer gloves, back brace.

Work Schedule:

• Flexible shifts including evenings, weekends, and holidays.
• Occasional travel; no overnight stays required.

Compensation and Benefits:

• Competitive pay and employee discounts.
• Inclusive, supportive, and team-focused work environment.
• Opportunities for training and career advancement.
• Commitment to community engagement and service excellence.

About Southeastern Grocers:

Southeastern Grocers is an Equal Opportunity Employer that values diversity and fosters an inclusive workplace. Join our team and help provide fresh products and outstanding service to communities every day.