Night Lead Manager

Job Summary of Night Lead Manager:

To skillfully direct and govern all store-related matters in the store manager's nonattendance.

Responsibilities of Night Lead Manager:

• To assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.
• Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
• To maintain a housekeeping program which ensures an orderly and clean store that is pleasing to the customer's eye.
• Maintain the building and equipment to meet maximum safety operations.
• Responsible for optimal freshness of all products and proper merchandising to achieve maximum sales and profits.
• To implement and maintain effective fire and safety programs set forth by Risk Management.
• Implement and maintain effective security standards inside and outside of the store, which are set forth by the Loss Prevention Department.
• To greet all customers and thank them for their patronage.
• To conduct store refrigeration checks throughout the evening.
• To oversee all aspects of the store during the evening hours in the absence of the store manager.
• To abide by all company policies as stated in the Employee Handbook.
• To help in the cash office as needed, such as covering breaks/lunches as well as verification of bank deposits.
• To assist in any department in the store on an as needed basis.
• To communicate any problems that occur in the evening to the store manager or the department managers.
• To assist in all aspects of the grocery department including but not limited to building displays, merchandising, signage, collecting carts, and general stocking.

Qualifications of Night Lead Manager:

• While beneficial, a college education is not a prerequisite; the minimum requirement is a completed high school education.
• One year of experience overseeing operations in a retail setting is obligatory.
• Having the capacity to make important choices and lead effectively is crucial.
• Superior communication abilities are required for successful interactions with both customers and team members.
• Capability to raise up to fifty pounds (50 lbs.) is needed for roughly thirty percent (30%) of the duties.
• Competence in retrieving and arranging merchandise on the upper shelves in the grocery sections is vital for ensuring appropriate storage solutions. This aspect is likely to encompass approximately 20% of the work duration while in the aisles.
• Proficient operation of a pallet jack, step carts, and the Big Joe is a must.