Retail Bakery Assistant

Company Overview:

Southeastern Grocers (SEG) is among the largest conventional supermarket chains in the U.S., operating popular brands such as Winn-Dixie, Harveys Supermarket, and Fresco y Más throughout Alabama, Florida, Georgia, Louisiana, and Mississippi. SEG is dedicated to delivering fresh products, excellent value, and friendly service, while fostering a workplace where employees are respected, included, and empowered to grow.

Role and Responsibilities:

The Retail Bakery Assistant plays a vital role in supporting bakery operations by preparing, packaging, and presenting fresh baked goods. This position emphasizes food safety, product quality, and superior customer service. Key responsibilities include:

• Customer Service (60%): Provide a welcoming environment to foster customer loyalty; maintain product freshness and availability; offer product information, samples, and suggestions; accurately fulfill special orders.
• Leadership (20%): Promote teamwork, open communication, and trust; ensure adherence to company policies and state/federal regulations.
• Financial (10%): Track inventory and report discrepancies; rotate and inspect products for freshness; prepare, label, package, and display bakery items; utilize planning tools to minimize waste; maintain accurate food safety and temperature logs.
• Compliance & Safety (10%): Follow food safety and sanitation standards; comply with USDA, DOA, and COOL labeling regulations; manage recalls and withdrawals appropriately; report hazards or incidents; ensure proper use of bakery equipment and PPE; assist with unsafe equipment remediation.

Required Skills and Experience:

• Minimum age of 18 years.
• Authorization to work in the United States.
• Proficiency in reading, writing, and understanding English.
• Successful completion of pre-employment drug test and background check.
• Strong customer service and communication skills.
• Ability to safely operate bakery equipment, including slicers, ovens, scales, knives, and pricing tools.

Preferred Qualifications:

• High School Diploma or GED.
• Spanish language skills.
• 0–3 years of experience in retail, bakery, or food service.
• Proven integrity, reliability, and a team-oriented mindset.

Physical & Environmental Requirements:

• Physical Demands: Frequent standing, walking, bending, lifting up to 35 lbs; occasional climbing up to 10 ft; pulling up to 250 lbs with carts or pallet jacks; repetitive hand and foot movements; use of sight, hearing, and smell.
• Work Conditions: Exposure to hot, cold, or humid environments; slippery surfaces; loud noise; sharp tools; hazardous equipment; occasional fumes, cleaning chemicals, dust, and allergens.

Tools & Equipment:

• General: Cleaning supplies, pricing guns, scales, scanners, pallet jacks, shopping carts.
• Bakery-Specific: Slicers, ovens, stoves, fryers, proofer, steamers, rotisserie, wrapping equipment.
• Preferred: Baler/compactor, ladders, wire cutters, box cutters.
• PPE: Goggles, gloves, cutting gloves, oven mitts, fryer gloves, back brace.

Work Schedule:

• Varied shifts including evenings, weekends, and holidays.
• Occasional travel; no overnight stays required.

Compensation and Benefits:

• Competitive pay and employee discounts.
• Inclusive, supportive, and collaborative team environment.
• Opportunities for training and career advancement.
• Commitment to community involvement and excellence in service.

About Southeastern Grocers:

Southeastern Grocers is an Equal Opportunity Employer that values diversity and fosters an inclusive workplace. Join our team to help provide fresh products and exceptional service to communities every day.