Store Supervisor

Store Supervisor

Job Summary of Store Supervisor:

This job involves mastering and performing the day-to-day operations of a retail outlet, backing store management, and providing exceptional customer service. It incorporates hands-on mentorship from seasoned leaders to acquire expertise in workforce management, inventory control, food safety protocols, product presentation techniques, and customer relations. The team member will assist in preserving a clean, organized, and well-stocked space, while developing skills for future leadership roles within the organization.

Job Duties and Responsibilities of Store Supervisor:

• Create a friendly ambiance by welcoming guests with warmth.
• Support the functioning of the store by familiarizing yourself with and helping with scheduling, coaching, and training team members.
• Keep an eye on product quantities and restock shelves to uphold ideal inventory levels and neatly arranged displays.
• Uphold rules related to food safety, quality control, and merchandising norms in dining areas.
• Uphold the store’s cleanliness by ensuring that the coffee stations, food zones, and restrooms are consistently kept clean and well-presented.
• Effectively manage cash transactions at the register and assist with relevant financial processes.
• Contribute to event and meeting arrangements, as well as assisting in ensuring the store is ready for weekends and holidays.
• Move between locations as needed to assist nearby stores or to transport deposits.
• Complete tasks as instructed by store leadership or supervisors.

Qualifications and Experience of Store Supervisor:

• Applicants must possess a high school diploma or GED.
• A minimum of one year working in retail, food service, or customer service is a prerequisite.
• It is preferred that applicants have previous leadership exposure in a related context.
• Although ServSafe or food safety certification is a positive attribute, it is not obligatory.
• Experienced in communicating with visitors and team members in a fast-moving setting.
• Reflecting vigorous energy, flexibility, and an eagerness to support the team’s requirements.
• Basic computer proficiency can be advantageous in many scenarios.

Benefits of Assuming the Position: Taking up this role can offer multiple advantages that align with career aspirations and personal growth objectives:

• Competitive wages
• A formal and methodical training regimen established to promote skill development and knowledge acquisition is termed a structured professional training program
• The program granting access to earned wages permits employees to receive part of their wages before the usual payday, assisting in financial management
• Paid time off
• Comprehensive healthcare benefits package
• A 401(k) that involves a proportional contribution from the employer is known as a 401(k) with company match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Team building days and further initiatives

About Company:

Cumberland Farms is part of the EG America family of brands, a leading convenience store retailer with over 1,500 locations across the United States. Headquartered in Westborough, Massachusetts, EG America operates under a variety of banners, including Cumberland Farms, Kwik Shop, Turkey Hill, Loaf N Jug, and others. The Cumberland Farms is committed to delivering high-quality service, fuel, food, and products while fostering a diverse and inclusive workplace for all team members.