Dispatcher
Company : Hy-Vee
Location : Newton, IA, 50208
Job Type : Other
Posted On : 19 February 2026
Job Summary of Dispatcher:
Delivers merchandise to clients safely and on schedule, while providing courteous, efficient, and professional customer service. Ensures the cleanliness of the vehicle, both internally and externally. Emphasizes collaboration, a progressive attitude, achieving outcomes, prioritizing customer needs, and maintaining high standards of conduct. Apply today to join our team as a Dispatcher
Responsibilities of Dispatcher:
- Provides timely, efficient, and warm customer assistance by demonstrating empathy, attentiveness, and understanding in every customer encounter while upholding customers as the primary focus in the business.
- Greets and interacts with customers in a friendly way, irrespective of whether the interaction happens in the employee's designated department or elsewhere on the premises.
- Endeavors to commit customers' names to memory and applies this knowledge to address them by name when appropriate.
- Cooperates with peers to secure customer approval and a cheerful work ambiance.
- Provides delivery of products, receives payment, and dispenses change as appropriate.
- Returning payments and commencing cash back to the store.
- Manages the temperature of food and groceries to meet food safety standards and ensure the quality of products for customer gratification.
- Abides by the guidelines set forth by the department and company in terms of personal grooming and dress code.
- Adheres to the established guidelines of the company and follows the individual store policies.
- Demonstrates punctuality by reporting to work as required.
- Gives aid in other store locations as requested.
- Executes extra job-related tasks and particular assignments as mandated.
- Aids in the upkeep and maintenance of vehicles used for deliveries.
Qualifications of Dispatcher:
- Not mandated to have a particular level of education.
- It is essential to have an unrestricted driver's license issued by the DOT
- Individuals must be older than 17 to operate a company-provided vehicle.
- Demonstrating adeptness in both verbal and written communication, as well as possessing strong interpersonal skills
- Having the proficiency to connect with and communicate effectively with people in a friendly, professional demeanor, the ability to spot problems, devise and implement solutions, and the skill to grasp and follow verbal or demonstrated directives
- Write identifying informatio
- Request items through verbal or written methods.
- Being committed to the Hy-Vee mission and being willing to champion the values of the company are vital attributes included in the set of knowledge, skills, abilities, and worker characteristics
Physical requirements of Dispatcher:
- The function of perceiving fine details up close, whether with or without assistance, is significant for near-range vision
- Demonstrates the ability to undertake medium work: intermittently lifting or moving objects weighing a maximum of 50 pounds, with frequent requirements for standing, walking, and carrying items weighing up to 25 pounds
- Proficiency in performing a variety of physical activities such as stooping, kneeling, stretching, manipulating, grasping, sensing, speaking, listening, and engaging in repetitive movements, as well as the skill to enter and exit a delivery vehicle multiple times a day, climb stairs, and traverse uneven surfaces to access delivery locations.
Working conditions of Dispatcher:
- Include exposure to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard.
- There is significant work pace/pressure to deliver product in a timely manner.
Apparatus utilized for job performance:
- includes delivery vehicle
- Telephone.
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